As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Always great service, very prompt delivery!
site easy to use great for us more senior users
Toy my dog loves
Excellent service, fast delivery and best price and a bonus gift for my pooch
Quick and efficient service
Speedy service delivered during the allotted time.
No issues at all with ordering or delivery
Fast efficient service
I had a problem with a previous order where the packaging was poorly sealed. I wrote this in a review and gave a poor rating. I decided to give them another try and they had put this right. The boxes were well sealed and the delivery was prompt. Great service. Will order with them again.
I placed the order, got immediate confirmation, was kept informed regarding delivery and it was delivered on time. You can't ask for more than that.
Always have excellent service, thank you.
Always excellent service
Followed delivery instructions. Amazing updates given via email. Brilliant service.
Quick service
Excellent choice of great food straight to the door
Always good quick service
Fast delivery
Order arrived as stated, very pleased. Website easy to use with a good choice.
The your produces are always very good, delivery is to plan, and never fails. Your delivery people are good to deal with. M.Tasker s
I ordered a Cat Den late on a Wednesday evening and it arrived Friday morning - delivered in a one hour time slot by DHL - Brilliant service
Can not fault the service fast delivery
He loves his food
Great product and really fast delivery.
I asked the firm not to send free toy for my dog as she is 14 and wouldn’t play with it, we were sent dog bags and holder instead and a note asking if this is acceptable alternative. Unbelievable, what a thoughtful business. Thank you so much
Easy to order and fast delivery
Excellent customer service and very quick delivery
Just the delivery
