As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.9/5
Rated by 4916 customers
Great service
10th November 2021

Always great service, very prompt delivery!

Alex.mansbridge1
Quick and easy
09th November 2021

site easy to use great for us more senior users

Andrew.hardgrave007
Bonus
06th November 2021

Toy my dog loves

Lizsmeeth
Fast delivery
06th November 2021

Excellent service, fast delivery and best price and a bonus gift for my pooch

Lizsmeeth
Excellent
06th November 2021

Quick and efficient service

Lumbkaren
5 star
05th November 2021

Speedy service delivered during the allotted time.

Patrickchalk
Always delivered on time
05th November 2021

No issues at all with ordering or delivery

Sandra.routledge
Dog treat
04th November 2021

Fast efficient service

Maureenastley
A Company that listens to customers
04th November 2021

I had a problem with a previous order where the packaging was poorly sealed. I wrote this in a review and gave a poor rating. I decided to give them another try and they had put this right. The boxes were well sealed and the delivery was prompt. Great service. Will order with them again.

Anthonywallis
Great Service
04th November 2021

I placed the order, got immediate confirmation, was kept informed regarding delivery and it was delivered on time. You can't ask for more than that.

Sandra
Very pleased
03rd November 2021

Always have excellent service, thank you.

Alisoncooper29
Excellent
03rd November 2021

Always excellent service

Janetbales65
Home delivery
03rd November 2021

Followed delivery instructions. Amazing updates given via email. Brilliant service.

Rplatt
Very good
02nd November 2021

Quick service

Yjbright
Great shopping
02nd November 2021

Excellent choice of great food straight to the door

Jslyon
service
02nd November 2021

Always good quick service

Jeancliff1966
Easy to use site
02nd November 2021

Fast delivery

Lorraine_b
First Class Service!
31st October 2021

Order arrived as stated, very pleased. Website easy to use with a good choice.

Suebrain
Have bought with with you for many years for my dogs.
31st October 2021

The your produces are always very good, delivery is to plan, and never fails. Your delivery people are good to deal with. M.Tasker s

Taskerm
Brilliant Service
31st October 2021

I ordered a Cat Den late on a Wednesday evening and it arrived Friday morning - delivered in a one hour time slot by DHL - Brilliant service

Walsall689
Fast delivery
31st October 2021

Can not fault the service fast delivery

Dianerawnsley
Merlins food was delivered in a timely and professional manner
31st October 2021

He loves his food

Nevillgail06
Super fast delivery
30th October 2021

Great product and really fast delivery.

Kimkozlowski
Great to do business eith
30th October 2021

I asked the firm not to send free toy for my dog as she is 14 and wouldn’t play with it, we were sent dog bags and holder instead and a note asking if this is acceptable alternative. Unbelievable, what a thoughtful business. Thank you so much

Lyndarobertson55
Nice item
29th October 2021

Easy to order and fast delivery

Susan.simmonds
Excellent customer service
29th October 2021

Excellent customer service and very quick delivery

Chris977
Good
29th October 2021

Just the delivery

Skyline0703
Reviews