As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent food top quality
Our puppy loves a good chew on this
My dog absolutely loves these, cannot get enough of them.
Items arrived quickly
This service really does tick all of the boxes. 10/10
The Pet express amazing website where I can find all of my dog's favourite toys and snacks. They provide a reliable and very high quality service. They are friendly and sincere. All of their products are very reliable and sturdy. And last but not least they offer amazing and competitive prices. It's really is a great service that I would highly recommend. Also their delivery times are very good and reliable. I like if you spend over a certain amount of money you can get a free gift for your pet, that's just a nice little touch in my opinion.
A most efficient service.
Good service
Did what they said they would
Very helpful staff when contacted by phone
orders arrive on time, site is easy to use, good selection of products, good quality products, have finally found some cat food that resonates with me and what i'm looking for in cat food. happy customer. love the free toy included in the order as well!
The order arrives quickly and is well wrapped. Love the free gifts too!
Items were well packed, and delivery was quick, and I appreciate the text message for the delivery time to.
Delivery was quicker than described and return process easy enough.
Great service, value for money.
Excellent transaction
My Cats love the mistery gifts they are of good quality
Very speedy delivery and good selection
Very efficient and speedy delivery. My dog loves the little mouse you sent her as a gift. Thank you
Fantastic efficient service at a great price, will definitely buy again.
Excellent service as always I have used pet express for last 3 years always great service and delivery
Good service fast delivery really good product
Competitive pricing keeps me coming back ?
there was a problem with my order so I emailed to complain ...received an extremely quick reply and problem was sorted swiftly and efficiently
Swift 'Next Day' Delivery
Been using this company for some years. Happy with the product choice and most reliable.
Excellent products great size and price very happy thank you and fast delivery
