As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I have two fussy eaters , and they love this food , and pet express is the only place I can get the N&D cat food such great ingredients and nothing gets wasted , and the service I got from pet express was brilliant
Excellant service
Easy to order. Arrived promptly. Everything I ordered in perfect condition.
Always a brilliant shopping experience
Everything about shopping with you, never had a problem keep up the good work
What can I say you always have brilliant products, nicely priced, good delivery. And when you have a problem with anything you always sort it out, even when I ring up your lovely customer service thank you.
Brilliant products, brilliant shop, good delivery.
Get To Deal With
I usually shop for these products at my local Ark shop but I was in isolation this was suitable for me because I was able to shout through the door to delivery driver
Friendly, helpful and full of necessary information Charlie is a credit to the company. Very helpful
As normal excellent service
I am very happy with the service this month
Efficient fast service and delivery
Highly recommend it especially if your cat licks jelly/gravy off and leaves the lumps. Just tip out the tin and lightly fork and it won’t stay on the plate for long! Really swiftly posted and in perfect condition.
The only down side is chunky biscuits are quite large
Thanks for the quick delivery, the free cat gift has been very popular too. Nice touch.
Fast delivery, perfect product. Thank you!
Great service, prompt postage. Thank you ?
Quick Delivery Thanks
Nice and easy ordering delivery time quick very good and on time
My cats decided they like Canagan (for now!!) and Pet Express gets it to me free if I order a decent amount. What's not to like? :)
Such a huge choice and simple website
Shopping was good experience except for one item. All else great
Easy and professional service
There is no waste with this bird seed. Larger bags would be good.
Usual good service
Customer service advisor I spoke too was fantastic, helpful, friendly and understanding. Fast delivery with good updates.
