As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Order arrived quickly and your surprise gift is our cats favourite toy ever!
Would use again
Excellent service and my puppy loves his toy. Thank you
Would use them again, no problem.
Wouldn’t hesitate to use again
Always had 1st class service and always been really pleased with products and the one big plus is my ? loves the free gift. He looks for it everytime just loves his last free gift a light up ball
Unlike many cheap dog bags this product is robust and fit for purpose. Competitive price and fast delivery from The Pet Express - what more do you need!
I was advised there was a slight delay in my order being completed due to the products being out of stock, I still received it within the scheduled dates. Fab!!
Everything was very clear
Always arrives quickly and undamaged and by polite drivers.
My snake is happy with the products,
WOULD HIGHLY RECOMMEND TO ALL. food delivered straight to your door!
Was lucky when I found this company Pet Express - the ordering was easy and the order arrived when they said it would - also reasonably priced and the free cat toy was welcomed by all the cats - would def recommend and use this company again, in fact, will be doing so in a day or two
Will use again. Great service
Arrived within 3 days of order. Price incl postage less than local brach 9f nationwide pet store chain
We have struggled for years to find a food our Westie liked - at last we have found it and we have received a great speedy service from The Pet Express. Will definitely be using again.
I was not forgotten. This item has been out of stock for some months but Pet Express remembered my reminder and contacted me when item was back in stock and I ordered 3. No concerns.
Fast easy delivery thank you
Prompt delivery
Very impressed with speed of delivery would recommend and my cat loved the free gift lovely idea.
Good communication and speed delivery with well wrapped products but dented domes inside
Quick and easy to order
Fast service easily traced and delivered well packed
Great service , delivered quickly .. no problems
Brilliant ,great service I had my products with in a few days of ordering,quality products at affordable prices,I will be ordering again,
Great range of products, very competitively priced, fast delivery, excellent service all round. Will certainly use Pet Express again.
Brilliant service. Order fulfilled and delivered far faster than expected. Our dog Maggie May really enjoyed meeting the delivery guy who was so friendly to her. Ordering was really easy too.
