As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great service, prompt delivery.
Very pleased with this shopping experience although I would rather have had cheaper delivery than the free gift!
Always helpful and deliver quality items in a speedy time frame. Many thanks!
I’ve been using Pet Express for some time now, they always provide a wide range of the Almo Nature cat food that my pets love. A fast and efficient service every time.
Great service thanks
Item arrived quickly, well packaged and with a lovely free gift. Would recommend.
First class product good job
See above!!!
Great service as always, easy to order and a speedy delivery. Thank you.
Initial problem with delivery but very helpful with sorting this for me. Product eventually arrived safely, unopened and undamaged.
Fast efficient service
Good range of products and prices reasonable
Ordered and it arrives if you have a problem customer service is great
Good service
Quick delivery and always a dea!
User friendly website Great choice of products Great service
Excellent service
Excellent. Came quickly
Great, great
Delivered on time. Everything in order.
Promptly corrected a mix up with the order, and did so with the minimum of hassle.
Arrived quicker than expected. My dog loved the free toy: not something I'd have bought him as he's only small and it was a big spiky ball. I'll certainly buy him one again.
Very easy to order, and delivered straight to your door.
The courier unfortunately made a mess of the items ordered but a no fuss refund was immediately offered. Will definitely buy from you again
Great fast delivery thanks
Every thing was good from ordering all the way to delivery can’t fault anything about them would highly recommend
Postage charge nearly put me of ordering, however after emailing the VERY helpful customer service team advised & I was able to choose Royal Mail as carrier significantly reducing postage! Thank you so much & will definitely use this company in future.
