As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Consistently reliable service and fast delivery, highly recommended.
Delivered early which pleased the cat ?. I will certainly order again from Pet Express.
I can’t fault the service I received. My order arrived quickly and was well packed. Thank you.
Great service as always, delivered quickly & just what we needed
Everything you want and more from an online retailer- never disappoints!
Good service
Cant fault these guys sensible delivery fees and a free gift to boot
Great food for cats with allergies
Happy with service, very efficient.
I found the website very easy to use. Once the order was placed it arrived promptly. I will definitely use pet express again.
My fog has been so much healthier since being on this food. Don't need as much as it's better quality. His coat is better and he hardly farms at all now. His stools are also more solid do easier to pick up.
Quick service
On time in full
Order arrived within a couple of days . Very pleased with time scale of delivery.
Quality product.
I have been using Pet Express for a while now and I can't rate their service highly enough. My subscription was easy to set up. A query I had last year was quickly responded to and dealt with. My order has always been received on time and my dog loves the fact he receives a bonus toy with every order. My only slight niggle is that you receive vouchers but they can't be used against a subscription. This is a very minor niggle though for what is an overall fantastic service.
What more could we ask.
Always good service. Good prices, easy repeat order process, reliable delivery. Very happy
Well packed, good quality item. Speedy delivery and good prices.
My dog has a very very sweet tooth and she absolutely loves their chocs
Good prompt delivery
A very quick and prompt delivery. Very good company
Package delivered in no time, great service.
great service great website very easy to use good range of products, reasonable prices would recommend to everyone
Efficient, easy to use web ordering ?
Excellent service as always - would never shop anywhere else
Excellent service
