As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very happy ?
Being a very active 6 year old Border Collie I am always needing lots of things to play with. I have had a set of these balls before from Pet Express and worn all three of them out but fortunately my owner knew where to get me some more.(Pet Express).Very quick service and good value. My owner thinks I am worth it !!!!!!!!!! Ozzy.
Could not fault the service
Delighted with the service.
Great service
I ordered the wrong food by accident but after phoning, they sent out the correct food and took the wrong bag back
I ordered 4 x 12 kg bags of Felipure = total 48 kg and 2 boxes duly arrived very quickly. When we opened we found 4 x 6kg bags in each box. This met the required total of 48 kg, provided some confusion and amusement trying to explain that this still matched the order. ??
Great, fast delivery and my dog loves the mystery gift!
Good quality always delivered on time with tracking
Ordered a couple of times now from The Pet Express and haven't been disappointed, the products are despatched fairly promptly and always arrive quickly, as far as Hedgehog food goes, these are the quickest and most reliable suppliers so far!
Very simple to order and website well thought out.
My rabbit absolutely loves this treat!
Really good delivery and product was exactly what I wanted
Easy website, speedy service and great products.
Happy to be your costumer ?
Very happy with service, reliable and available when needed
Excellent choice of products, easy to order and fast delivery. Will definitely order from again
great service
Came very well packed.
This item was easy to order at great price and delivered when it said it would. I will visit this place again when purchasing pet supplies
Excellent prices (very important) and quick prompt delivery. Thank you
Really good service - I made my order on a Monday and it arrived on Wednesday. Although there was one missing item, my email was answered quickly and they sent the missing Canagan dog mixer that arrived the next day. I did read some negative reviews about pet express but I have been thoroughly impressed with this company and I will order again . They even managed to send me an 8metre flexi dog lead that everyone eowr including Amazon failed to do, I have been constantly sent a 5 metre lead in the hope that I would keep it. I have a beautiful Petite Basset Griffon Vendeen that likes her space to wander who cannot be let off her lead. Well done Pet Express I am well impressed!!
First class service also the dog gift is a lovely touch. Thank you
Great service prompt delivery
Always great service and product. Would always recommend.
Fast delivery. Good value
Fast delivery would recommend.
