As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Well made and both cats seem to love their new outdoor kennels. Like ducks to water.
I love order from pet express because they have a fast delivery and are good in communication and fast response when you ask questions
Came on time and as described. Will be using again.
Easy to order, quickly delivered and surprise you for the pup included! Reminders sent occasionally to see if I need to do another order are helpful and not so frequent to be annoying. Reward scheme builds up to money off. Massive help with food being heavy to have it delivered. Enables me to buy better value bigger packs. What not to like?
Love th fact that this cleans the cat's teeth as well as being very tasty (the cat's told me so!!)
Prompt efficient service at a good price
I am very impressed with this company. It was easy to order my item from their website and I was impressed at the speedy delivery within 3 days. Some companies I have used have taken over a week. I would recommend Pet Express.
Well done !!!!
My order arrived very quickly which my cats greatly appreciated as did I, immediate peace & quiet!
Always delivered fast & packaged well
Website easy to use, prices ok.
Quick service, well packed and vegan food Andy loves.
The shelter arrived on time, very well packaged. Very happy with the service.
Prompt delivery; lowest price available in UK at the time of order
Top notch service and helpfulness
Super service great company to buy from.
Lightweight and fit’s in your pocket easily
great service, arrived on time.
Look forward to dinner time every day.
Excellent service gooods came really quickly
Excellent service gooods came really quickly
First Class service
Good customer service from start to finish
I buy my More complete dog biscuits from Pet Express good value for money and good delivery service i was kept upto date on delivery time would recommend the biscuits and PET EXPRESS
This is only my second order from Pet Express but I cannot envisage using another company for my dogs needs. Reliable and prompt delivery with great customer service.
Plenty on the website to choose from with the filters being especially useful. Good value products and marvelous, fast delivery.
Excellent service missed delivery and was dropped off by lovely chap on way home.
