As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Thank you for prompt delivery, everything was fine. My cat is 17.5 years old but when she saw the free gift of the feathery wand toy she became a kitten again!!
Excellent service
As expected
You had a problem yourselves but there was no problem with us as you kept us updated all the time. Well done.
Great service and always have our dogs favs in stock
Service is excellent, so quick & efficient
Excellent website, very easy to navigate good variety of items Delivery to your door. Would recommend
ideal and easy
Very quick and efficient service
Extremely helpful. I wish I would of got the guys name as I called the company, I didn’t order on line. However he was lovely and very helpful.
Products are well packed and never had any issues with anything. My boys love the free toy but always fight over it ha ha. Very pleased with everything all round. Thank you.
Fast efficient service
Our dog’s food arrived well within the predicted time scale.
excellent product and a great service
Great and quick
Fast , efficient service and even arrived sooner than expected .
As the time before the product is excellent, the service first class, and the delivery was prompt. I would recommend this Company, and the general experience.
Good service
Excellent as always
Pet Express offers a very good service. I received my order very quickly. The site was easy to navigate
Good choice of products on an easy to use website.
Thank you for being another supplier providing good quality Vegan dog food.
By ordering two bags of food I was able to avoid delivery charges.
The first harness was poorly finished so I contacted Pet Express who were helpful and exchanged it for this one. This one is a good quality comfortable looking harness as I would expect from this brand.
Great service and quick delivery.
Really happy with my items, arrived quickly and as described :)
Exactly what I ordered and quick delivery
