As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My cat usually ignores the post, unless he can smell this toy and then he’s straight in to the parcel and playing with the toy
My son's dog loves this squeaky donut toy, it's his favourite toy and plays for hours with it.
I received the wrong cat food initially however it was sorted out quickly and the correct food sent out promptly, much to my cats delight.
Got this bed for my youngest dog but all 3 love it , looks warm and cosy
It’s a super dog collar, looks very good quality. Came before time and was well packaged. Excellent service!
My rescue dogs have a new bone each every 10 days or so,great for their teeth and keeps them entertained for hours,as you can see. They’re getting pricey now so anywhere you can find them at a more competitive price is a bonus
Found a little rubber ball in addition to the bones,my dogs aren’t really ball lovers but a couple have been carrying it round like a trophy,very funny
best on the market, for warmth comfort and a good chew guinea pigs love it
Piggies love it,I mix with nuggets and the enjoy the different tastes and textures
Polly & George love Symply dry dog food
Fast efficient service the china bowls were very well packed and arrived in perfect condition definitely 5 star service
My cats are very fussy eaters but love this
These smell lush ( if you like aniseed)! My boy gave it a good sniff, took it and seemed to enjoy it. Quite an achievement as he's very fussy
Can't grumble at it....he likes it, it was free. Happy days
My boy gets one a day before bed and the meaty chips are a bit of a change for him
One of my dogs favourites. Small so ideal as treats to encourage him during hydrotherapy
We have used this for our dog for 12 years and it's been excellent for him
It was nice to get a quality dog toy inside the parcel.
My dog has thrived on natures way chicken dry dog food since he was given it as a puppy by his breeders. My dog loves it . I like the way you receive the order for the food within a day or two. It is on its way the day after ordering it. It also comes with a good quality dog toy. A great product, great service and would recommend it to anyone who wants to feed their pet with good quality food.