As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My son's dog loves this squeaky donut toy, it's his favourite toy and plays for hours with it.
I received the wrong cat food initially however it was sorted out quickly and the correct food sent out promptly, much to my cats delight.
Got this bed for my youngest dog but all 3 love it , looks warm and cosy
It’s a super dog collar, looks very good quality. Came before time and was well packaged. Excellent service!
My rescue dogs have a new bone each every 10 days or so,great for their teeth and keeps them entertained for hours,as you can see. They’re getting pricey now so anywhere you can find them at a more competitive price is a bonus
Found a little rubber ball in addition to the bones,my dogs aren’t really ball lovers but a couple have been carrying it round like a trophy,very funny
best on the market, for warmth comfort and a good chew guinea pigs love it
Piggies love it,I mix with nuggets and the enjoy the different tastes and textures
Polly & George love Symply dry dog food
Fast efficient service the china bowls were very well packed and arrived in perfect condition definitely 5 star service
My cats are very fussy eaters but love this
These smell lush ( if you like aniseed)! My boy gave it a good sniff, took it and seemed to enjoy it. Quite an achievement as he's very fussy
Can't grumble at it....he likes it, it was free. Happy days
My boy gets one a day before bed and the meaty chips are a bit of a change for him
One of my dogs favourites. Small so ideal as treats to encourage him during hydrotherapy
We have used this for our dog for 12 years and it's been excellent for him
It was nice to get a quality dog toy inside the parcel.
My dog has thrived on natures way chicken dry dog food since he was given it as a puppy by his breeders. My dog loves it . I like the way you receive the order for the food within a day or two. It is on its way the day after ordering it. It also comes with a good quality dog toy. A great product, great service and would recommend it to anyone who wants to feed their pet with good quality food.
My cat needs a grain-free diet & he hates wet food 😅 It's sometimes difficult to maintain a dry diet to ensure he doesn't get bored - I alternate different brands & supplement it with chicken, ham & tuna & Catit creamy treats. Anything not grain-free leaves him covered in scabs. I'd never seen this food before, but I thought I'd give it a try. He loves it! I've not seen him react like that to a new food for literally years. I'll definitely buy this again.
Good quality catnip keeps really fresh for ages if you keep it in your freezer
Not only my cat loves these toys but I do also because I can empty the cat nip out and put the toy through the wash when he takes it into the garden and forgets to bring it back in
My cat just loves this squirrel he not only plays with it indoors but also takes it out into the garden to play with
