As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Find this so hard to get and it's the only king my dog can eat with no problem. The Pet Express delivered within days . Thanks
Even though I got delivered the wrong product at first, the problem was sorted very quickly and professionally and I received the correct item very quickly. Thankyou
I came across this when I was looking for a cat shelter for my elderly cat who likes to sit outside and can't work out the cat flap to come back in when it's raining! A good selection of products and helpful reviews to aid you with making a decision.
So much better! ordered one day, it was shipped the next. Delivered the day after that. Thank you.
Excellent service & great price. Highly recommend, will deff order from Pet Express again
Great product, pups loved it. Very speedy delivery
Excellent service,will use again
The order was late but I was kept updated as to why, and when it was due. Arrived at the new date and I appreciated the good communication.
Fast efficient delivery.
, delivered on time, no issues
No problems. Many thanks.
No issues
DHL lost my order. Kudos to Brandon at Pet Express for dealing with DHL and getting the package to me plus finding an alternative solution had the package not been found.
Cat very pleased with new toys
Good value fast service
Regular delivery always reliable and on time. Would recommend
Good communication, service and delivery.
Brilliant service. Thanks a lot.
All products well made and value for money. Would recommend.
Items arrived well packaged
Great service thank you
Will be a returning customer. Would highly recommend.
Quick, fast prompt and kept me up to date with aniticpated delivery date. The 'free gift' was much better this time.
To date, I have always had an excellent service from The Pet Express.
Our dogs adore these bones. Roasted for safety and coating that they love!
Lovely unusual African Grey mugs!
Excellent service being a first timer with Pet Express it won't be the last
