As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.9/5
Rated by 4916 customers
Fish4dogs Toy Breed
02nd October 2022

Find this so hard to get and it's the only king my dog can eat with no problem. The Pet Express delivered within days . Thanks

Vikkiervine40
Great products, solved my problem easily
02nd October 2022

Even though I got delivered the wrong product at first, the problem was sorted very quickly and professionally and I received the correct item very quickly. Thankyou

Jacwoodward18
Great website for cat products!
02nd October 2022

I came across this when I was looking for a cat shelter for my elderly cat who likes to sit outside and can't work out the cat flap to come back in when it's raining! A good selection of products and helpful reviews to aid you with making a decision.

K-l-smith
Very quick
02nd October 2022

So much better! ordered one day, it was shipped the next. Delivered the day after that. Thank you.

Joymoseley
Exo Terra 150w basking bulbs
01st October 2022

Excellent service & great price. Highly recommend, will deff order from Pet Express again

Sandrarobbo
Great product
30th September 2022

Great product, pups loved it. Very speedy delivery

Williamsval279
Great service
30th September 2022

Excellent service,will use again

Michelleshiels1964
Can't complain ?
30th September 2022

The order was late but I was kept updated as to why, and when it was due. Arrived at the new date and I appreciated the good communication.

Deecoombs
Fast
29th September 2022

Fast efficient delivery.

Riccardo.rava
Excellent
28th September 2022

, delivered on time, no issues

Jasonoldroyd
Another great purchase
28th September 2022

No problems. Many thanks.

Charlenemariefrench
Click and collect
26th September 2022

No issues

Katrinadoel1657
Great support
25th September 2022

DHL lost my order. Kudos to Brandon at Pet Express for dealing with DHL and getting the package to me plus finding an alternative solution had the package not been found.

Carolineost
Very swift delivery
25th September 2022

Cat very pleased with new toys

Susan.goldsmith
Best value
24th September 2022

Good value fast service

GPZ01
Great Service
24th September 2022

Regular delivery always reliable and on time. Would recommend

Andreafuszard
New customer
23rd September 2022

Good communication, service and delivery.

Theoldvineyard
Brilliant
23rd September 2022

Brilliant service. Thanks a lot.

Ann.j
Good prices
21st September 2022

All products well made and value for money. Would recommend.

Janemthresh
Great service and brilliant products
20th September 2022

Items arrived well packaged

Dave_whiting83
Canagan
20th September 2022

Great service thank you

Allanwdavidson
Service
19th September 2022

Will be a returning customer. Would highly recommend.

Russellderry
Very efficient
19th September 2022

Quick, fast prompt and kept me up to date with aniticpated delivery date. The 'free gift' was much better this time.

Simonrichardthornton
Excellent Service.
19th September 2022

To date, I have always had an excellent service from The Pet Express.

Jules.golden57
Tasty treats for hounds
18th September 2022

Our dogs adore these bones. Roasted for safety and coating that they love!

D.traylor1
Unusual parrot mugs
17th September 2022

Lovely unusual African Grey mugs!

Mariafrancesramadan
Excellent Service
17th September 2022

Excellent service being a first timer with Pet Express it won't be the last

Callstevie2003
Reviews