As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 10944 customers
All happy with my order
11th September 2023

She loves her gift of a twinkle 🏀

Christineduce
Grain Free
11th September 2023

My Westie seems to enjoy it

Lorraine
Solid Substantial Food
11th September 2023

My Westie seems to enjoy it, took a while to find as previous dog foods she had a reaction to

Lorraine
Great product
11th September 2023

Great product

Angus
Overview
10th September 2023

They are value for money

Pat_reed
Overview
10th September 2023

Well good price my Guineas love them

Pat_reed
Overview
10th September 2023

Quick and speedy delivery easy access to the on the internet

Pat_reed
Great
10th September 2023

Love this bowl Rafa is a greedy dog the bowl definitely slow's his eating down and it's just the right size.

Rennie.paul
First class
09th September 2023

My dog loves her free gift and of course her food

Christineduce
My cat loves this.
09th September 2023

My (very old) cat has to take liquid medication every day and I find Lick e Lix perfect as the medicine can be stirred into it. It quickly gets licked up. This flavour is one of his two favourites - the other is liver sausage and cat grass.

Joanna52
Great soft treats
09th September 2023

All the treats in the range are great, my dogs love them.

Lesley.beale100
Enjoys.
09th September 2023

My senior golden retriever likes playing with it but he has to be in the mood & encouraged when it’s a bit cooler weather.

Robayres444
Brill
09th September 2023

A1 & love it

Jinksy64
Brill
09th September 2023

A1 & love it

Jinksy64
Brill
09th September 2023

A1 & love it

Jinksy64
Brill
09th September 2023

A1 & love it

Jinksy64
Free gift
08th September 2023

Cool Ball 😊

Lindahenery
Perfect
06th September 2023

Exactly as described. Pristine after daily use and dishwasher. Very pleased and ordering more

Cathycantona7
Parrot food
06th September 2023

Hello as per usual the product was first class.But this is the first time in over 5 years of using the service.I had a pretty bad delivery the package was damaged and seed leaking out.Don’t get me wrong I didn’t lose much.But I just thought you would like to know.The part that made me unhappy was he actually turned the box around so we couldn’t see it.But it hasn’t put me off using you at all.Accident happen

Robwelch100
I loved the disco ball...
06th September 2023

...the tiny ones seem a little afraid of it!!

Natalie.ditullio
Pretty bags
06th September 2023

Because pretty is so important when picking up poo!

Natalie.ditullio
Great toy for biters.
05th September 2023

My cat that likes to bite and kick loves this toy. She was carrying it all around the house to play with. My other cat ( not so much of a biter/ kicker ) didn’t care for it at all beyond a sniff or two.

Amayataru
If was free
05th September 2023

Can’t complain on that basis. My cats were entertained by it for awhile.

Amayataru
Great product
05th September 2023

My cats can’t get enough of it best hairball treatment I’ve found,

Amayataru
Excellent service
05th September 2023

quick delivery

Mr B
My cats love it
05th September 2023

I couldn’t manage to keep feeding a raw diet to my Sphynx cats & this is the next best thing that I could find. They poop a little more than when raw fed but other than that, all is good

Devonlou
It's ok
05th September 2023

The adult cat managed to pull one of the feathers out of the stick, but the kittens could not quite understand what to do with it, bless!

Lynda.ford
Reviews