As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Prompt and helpful if need to contact them.
The product is excellent. There was no side effects with our pet with application. It was delivered on time.
Great website delivery is fast.
Delivery was quick I was expecting it to come by royal mail but had pet express courier service so was perfect
Excellent service will be using you again
Was kept up to date about delivery
Easy website, great prices, fast delivery. Would definitely recommend this company.
Items received very quickly
Order at 11pm and got it delivered the very next day:D
Great Service.Good Price,Arrived on time.Well Pleased.
The website is easy to use and once I had put my order in, it arrived very quickly and was as good as I expected. The mystery gift for my cat was loved by him - thank you!
Great price and delivery time straight to your door
speedy delivery with good product selection
Very reliable and delivery is good.
My order arrived early. The site was easy to use and find what you were looking for. Customer service was fantastic. I bought the Arcadia Solar Basking Spotlight which was well protected so one happy tortoise. ?Arcadia Solar Basking Spotlight?Thank you will be using this site again and
Excellent service. Item as described and well packaged. A very happy customer. Thanks to all at Pet Express. HIGHLY RECOMMENDED..... PERFECT AAA+++
Fast delivery and good communication
The cave was damaged in transit. One phone call and all sorted, no fuss.
Excellent service, received order promptly with no problems
It was a 100% perfect transaction with 5* communication as well. I will be placing my future orders with you. Special thanks to Charlie. ?
Great communication, fast shipment, easy order!
Great service, easy to order, good communication and arrived when it was supposed to
As it has been for the last few years I don’t think you can improve on perfect website easy customer service excellent and even though the prices have gone up.They are still well worth it.Well done all.From a very satisfied customer and some well happy pets
Excellent Quality Cat Foods, Very Good Price and Very Fast Delivery. Cannot fault! Thank you. M Ineson
Order arrived very quickly, product sturdy and most of all my cat started using it as soon as it was placed outside. It keeps her out of the rain, and she comes in for the evening dry which was exactly the result what I was looking for,
Fantastic price & very quick delivery
Very pleased with cat den. Good design.Very efficient delivery service.
