As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
and fast delivery too.
Excellent service all round…from order to delivery
My dogs love this food
Fish oil arrived well packaged exactly as ordered very pleased owner and dogs
Amazing customer services. Been using the company for years now and never been let down by them. Fast delivery and good quality products on their website.
Always excellent service polite and courteous when delivering. Pup loves dog food and is great quality.
Handy to have click and collect locally
Easy to use website. Package sent promptly, I was kept informed of its status throughout
Easy to order and arrived quickly
My cat Woody loves his new kennel. He was unsure at first because it was different to his old one but with his warm fleece inside he's fine.
Very sturdy cat house, as described, & came quickly. Our little stray loves it with the self heat pad and a fluffy cushion inside. She didn’t like the cat flap we fitted so had to remove that. Very pleased with the purchase would highly recommend.
My dog has a sensitive stomach, no fillers or rubbish. Been on this a few years. Its got itch ease as well. Ordered online usually delivered withing 1-2 days, simple. I would recommend it
Baskets are lovely and very pleased Battersea animal home will benefit from purchasing these. Unfortunately our fickle cats haven't slept in them yet! Well made and very snug, so hopefully they will get used to them.
Had an issue quickly resolved recommend the pet express
Express delivery
Product was out of stock but they kept me updated all the way because of the service I have ordered more site was way to use and customer service was 1st class
As always, very prompt delivery and trouble free service.
Excellent Product, Price and Service.
Arrived within 2 days of ordering
Excellent service have used them twice now will certainly use them again
Easy to order, good choice ,speedy delivery. Nice touch with free toy. Always use
Arrived very quickly. Good quality
easy to order prompt service very good price t
The box of chewy bones was exactly as described and arrived on time. My dog loves these but they are so difficult to find as most pet shops don't stick them.
Very easy to feed, kibble is small and round, and dogs clear their bowl's.
Could not get the size b anywhere else. They were delivered in time specified will use again
Always here promptly, in perfect condition, with a gift that my cat adores. A blessing to me - the ability to checkout without password. With poor vision, I value that.
