As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Delivered in a timely way and well packaged. Kept up to date on delivery
Food arrived day after e-mail sent. Amazing.
Item arrived safely during postal strikes. Good service from company and well wrapped item. Thanks
Always a fast, efficient and dependable service.
Quick and efficient service
Excellent service. Always use Pet Express.
Competively priced and no carriage made this a very good buy.
Fast delivery and great shopping experience all round.
All good, items ordered and delivered on time.. in fact a little quicker than anticipated, considering it was Christmas. Thanks
Easy straight forward purchase procedure.
Ordered over the difficult period after Christmas. The order was on time and i was kept up to date with status. Need not have worried at all. Well Done and Thank You. Our Dog appreciated free gift as well!
Fast and efficient
1st class
Excellent service
Delivered as promised
Did not have what I originally ordered, then substituted an upgrade and made sure I received this in time for Xmas... which I did very happy!!
I've been very happy so far with my purchases they've arrived qui kly despite postal strikes I'm finding I can get what I need for my degus in one place and a good variety too....recommended
As always Excellent Service!
Excellent customer care and service. Will definitely use again.
Arrived when promised
Excellent service very professional
Always pleased with this company’s service.
What else can I say amazing value for money and great quality dog coats.
Fast delivery definitely will use again and free gift was a very nice gesture?
It was easy to find and order and delivery was very fast no problems or issues
Great service, great product.
Just about to put in a second order with Pet Express after I came to them when a certain high street chain let me down with my dog food order (which is mysteriously still "in transit" a month later). So glad this happened though because I can now get my dog's favourite food much cheaper and with excellent customer service.
