As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My dog loves this stuff
Great prices. Speedy delivery. I will order again.
I am always very satisfied with the service, have been using it for years and customer service is very helpful :)
Brilliant service ,delivered quickly ,lovely product
Happy that I found this meaty pure delight as its now discontinued
I was so impressed that the order was sent so quickly - wonderful
Good transaction
Can’t fault the pet express experience, customer services couldn’t have been more helpful dealing with my queries when ordering online, nothing was too much trouble.
Quick delivery easy order
My two love this
Fast delivery and good updates, will use again
Good product as I have purchased before
Has everything you need for your pet and great value.
It’s my first order but will certainly use again. So easy to purchase and fast to deliver. Excellent service.
Have shopped here a couple of times now as they offer my cat’s favourite treats at a good price and I really like to support independent businesses. Very good service and both times received a free little cat toy with my order which is a lovely touch. Very happy customer, will continue to shop here and recommend.
A very helpful company A pleasure to do business with Will use them again
My girls love the salad
Delivered product quickly and kept me informed. Also very competitively priced, will be using again
Good site fair prices well informed of dispatch and delivery and delivered when it said it would .very professional.
Really impressed with the service here… really competitive price
Perfect item
I buy this product because I feel confident that it is a "Single protein" My little dog is seriously allergic to all manner of fowl and even some so called "Veggie" food is soaked in ch Customer service when I contacted this firm was very good, arrived quickly and well packed but not excessively. chicken gravy, so I really have to check the small print. that said, my dog is very fussy and it is a nightmare to to get her to eat at all! I just have to be really hard and not allow treats until she eats dinner (that can be a 3 day wait! that is no fault of the food, just her! I buy the beef one and the lamb alternately.
Easy to order , pay and efficient service. Just what I ordered.
Fast shipping
Best value supplier I've found on the Internet for our budgie feed!
Great 1st order
My order of Denes dog food was delivered as expected, from ordering through to despatch and delivery. Prior to delivery, I received regular updates from Pet Express to let me know progress. The products were well packed and as described. I would recommend Pet Express for its good customer service and highly competitive prices.
