As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very happy with the service I received.
Arrived quickly and competetively priced.
Our elderly cat has renal food but has a tit bit of something else for lunch !!! She's not spoilt - honestly !!!! A friend suggested I tried this Tuna with mussels. She loves it. Order arrived on time and the web site was easy to use.
My name is Lucky and I love my cat den, especially my cosy blanket, the weather has been so cold and wet at night. I love the way it blends in with the rosemary bush where my human has put it. It is definitely snuggly.
We took the advice of our previous pet shop to buy Simpsons dog food as they had done their research to ensure they were offering the best available. Our previous labrador lived to the age of 14 and a half and she and Ozzy, our 3 year old lab, love Simpsons food. When our local Animal Inn closed recently we had to quickly find a new supplier who could give us a reliable service and we are delighted to have found Pet Express. Thank you so much for enabling us to continue feeding such a good quality food to our lovely boy who also appreciates his super free gifts which he rips from the outside of his Food bag with great enthusiasm!
The team communicated with me I got emails to say where the order was and when it was being delivered arrive on time and outstanding didn't expect the item to be as big as it was the team was very helpful.
Speedy delivery and informative
As always delivery on time. Very easy to do business with.
Good value & arrived swiftly thank you
We buy our dry cat food in bulk from the pet express. The service is excellent, reasonable affordable prices. We are so very lucky that they Stock N&D Venison, Pumpkin & Apple dry food, our cat Angel refuses to eat any other dry food. As long as they stock this product, I will use this company forever more
Grest service, prompt delivery kept upto date with order
The service was amazing all products arrived greatly packaged and on time
The product was good & reasonably priced i was kept well informed about the delivery schedule & I would definitely use the pet express again .
Brilliant ordering system, on repeat, so I don't have to worry about it!! Good delivery service, great product.
Canagan arrived quickly and well packaged. Very good service
Bigger & more substantial than I was expecting but fantastic cat house.
Good price; timely delivery. Thoroughly recommended.
Quick service as usual.
Easily ordered online and received order within a couple of days. Very happy puppy
All my dogs love these,great value for money.
Prompt delivery
Quick delivery my dog loves these
Quick delivery my dog loves these
Had an issue with an order, spoke with Will and it was all sorted out quickly and with no fuss.
Best price and good service .
Loved free gift
My dog loves carnilove treats, especially the duck and rosemary. I like they have fruit or herbs in them as they smell better and are healthier than most treats. Nice and small so good for keeping weight down whilst training.
