As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
As described , good communication, packing was ok arrived when advised it would
Excellent customer service my dogs love this food and can no longer get it in supermarkets
Most pet shops sell dog toys that squeak or have knobbly bits on, which my dog doesn’t like. I looked for this rubber bone & it’s great. My dog thought it smelled a bit funny at first until I smeared it with peanut butter, she LOVES it now.
Cats love it. Quick delivery
Easy to order, good communication throughout and fast delivery
Service is fantastic item was missing so they sent the order again, excellent service
and efficient
very convenient to purchase online and deliver quite fast
Have ordered from pet express before and will do in the future
arrived on time.not to keen on the clear plastic covering.
Great product at a reasonable price. The product arrived on time. The product was as described and was packed well and protected without using too much packaging.
Excellent range of products at good prices. Delivery is as promised and communication is good if something is out of stock and when it's back in stock. My pets love the mystery toys too!
Great service quick delivery easy to use site
Great service and quick delivery
Always fast and efficient.
First class service
Delivery was prompt and the cage was well packed.
Pet Express customer service to me is 2nd to none when it comes to any questions I have. Highly Recommend these guys 👌👌
I will use again
Would use them again as price was competitive and it was easy to order and delivery was prompt
Efficient service . Will definitely use again
It was great shopping with you placed order didn't take long to arrive,and was surprised when I opened the box had a free gift for my furbabies they love it thankyou very much
Our wuffy is very pleased with the order.
Great service
Great Pooh bags and delivered on time!
Fast delivery
Very happy with Mr Snugs outdoor KatDen,mattress and liner. Purchased one on green and this week one on Sandstone. Cat very happy.
