As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Our mini schnauzer has had Symply kibble for the past 5/6years and in July 2015 she was very poorly with gastroenteritis/pancreatitis which is common with schnauzers so we put her on to the Light which has a slighter lower fat content @9% and so far so good and she enjoys it too ????????
Our mini schnauzer has Symply Light kibble but we also give her this once or twice a week so she doesn’t get bored with the same flavour - she loves all Symply Kibble
Never seen my cat so besotted with a toy, nice freebie.
Very easy ordering and bang on the mark for next day delivery.
Really pleased to have found the spare part for my cat carrier. It was delivered fast too.
Really pleased, very fast delivery. Great to have found the spare part for my cat carrier.
I can no longer buy the whiskas tuna and chicken pouches seperately on the high street. It's all my cat can eat without upsetting her tummy. So glad I can get it in bulk here. Happy cat equals happy life!
Super little coat, easy to put on and take off and not too bulky for a small dog.
Now on my second one of these, after the last one has well and truly done it's job. Fantastic, soft, comfortable, sturdy and well designed collar. I love the colour choice too. The Pet Express also delivered really promptly and competitively priced.
Once dispatched it was a quick arrival.
It's a lovely winter coat and many other dog walkers have commented on it and asked where they can purchase it. Only problem I have is it could do with more velcro on front and belly strap. And when the wind blows from behind the back of coat flaps up on back exposing his back end; could do with back elastic straps to keep it on, and to stop it falling to one side.
She suffers from allergies and since starting on SBT, she is much less prone to flare ups. Another bonus is that it comes out the other end much better with a lot less smell!
This is a gift for my cat Stanley for Christmas - it is very cute
We ordered this for the poor stray cat who visits us. We cannot let him in as we have two tiny cats. This arrived in time for the snow and the stray cat looks very cosy in it. Well built & sturdy
The website was easy to use arrived quickly & we were kept updated on the delivery details
Excellent service and good Product.
Bought for feral cat. If only it would use warm, dry bed.
Very good service.
Very good order and delivery service. Very good product with excellent instructions and fittings. I feel the part that holds light is too high up so we had to saw ours down to ensure tortoise can bask effectively. Very pleased.
Efficient delivery service
Good sturdy bed. But light enough to carry.
Really impressed with Pet Express. They keep you up to date with the process. Just 1 little corner broken but I think that was more courier and carriage rather than Pet Express. The plastic wrapper is tight around the bone, the parcel well packed. I will certainly order again.
Lovely coat, warm and cosy for long walks.
This purchase was a replacement as previous lost so familiar with the product. The only difficulty we have is the fastening stud is very hard to fasten and unfasten, not a problem with the first.
Easy to find and place order. Delivery as stated. Noproblems
