As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
great service and brilliant delivery thank you!! didn’t receive free ball but got an antler instead!! thank youb
Came quickly and was informed regularly
Tried several different types of cat litter over the years and this one beats them all! It’s made of wheat and is eco friendly. There is no odour and the waste is flushable down the loo so no plastic bags needed ....
Order arrived promptly and was well packaged in recyclable boxes. Would definitely recommend pet express.
Product arrived in perfect condition and on time. What more can any customer ask. Thanks
i found it very easy to access and order off site. Liked the fact free delivery (when orders over a certain amount). quick delivery with texts to confirm details, and best of all - very little packaging (not covered in loads of plastic). I will definitely recommend and use this company again
im trying to introduce my cats to a vegan diet, and using this to help the transfer. I have 7 cats, one loves it, 2 are okayish with it, and 3 tolerate it and the last one wont even touch it! its clearly a work in progress
Good product and delivered promptly by very conscientious courier.
Very good
Item arrived in time and in perfect condition with a free gift! Many thanks!
Easy to order and fast delivery.
So easy to order, next day delivery came on time.
This is the only food my staff gets on with and really enjoys. It makes her coat amazing and her eyes, ears and teeth are fab. Everyone asks what I feed her as they can’t believe how healthy and bulky she looks. Even my vet has started to recommend it with other staff owners along with myself.
Swift delivery, and product was well protected and well packaged! Would not hesitate to buy from here again! Thank you!
Good looking little Viv, very well made & goes with furnishings! I love it! Perfect for our baby tortoise
ITEM ORDERED ONLINE AND ARRIVED IN GOOD TIME IN A SAFE/SECURE MANNER - ALSO EXCELLENT COST IN COMPARISON TO OTHERS ADVERTISED FOR SAME PRODUCT
CAT LOVES IT AND IS CHEAPER THAN MANY OTHERS - ARRIVED PROMPTLY AND WELL PACKAGED - HIGHLY RECOMMEND
CAT LIKES IT - AND AS A FREE GIFT WITH DELIVERY IS A NICE GESTURE FROM COMPANY -
Bought this litter as was the same the local RSPCA uses/used when I got my cat from them - He has no problem with it - and masks smells quite well etc. - Order dispatched quickly and delivered in timely manner safely - Well packed as well and no damage to goods on arrival/unpacking -
Very stylish dog coat,just what I was looking for.Good value for money and delivery time was excellent which I didn't expect after reading a previous revue.
Really easy, will definitely be ordering again
My Guinea loves this food, so easy having it delivered to
So much easier being able to get it in a bigger bag, fast delivery too.
