As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very efficient
Excellent service
Excellent service with prompt delivery Thanks
Lovely cat bowls perfect size for my little cat.They are for her 14th birthday!Nice quality too.
The four ceramic cat bowls arrived beautifully wrapped-there was no chance that they would break!And arrived really quickly too.
Lovely coat only complaint would be coat is still quite thick even after you take fleece lining out. Well made, fits beautifully.
I bought this terrarium in the oak finish, as its very nice actually, its big enough to house one baby gecko, maybe 2 at a puch, but id go up a size when they grow a bit bigger. But it will do at the moment, looks really nice all set up, the front opening is a bonus, and the locks on the side, again at a great price, speedy delivery also, well packed.
Excellent product and friendly delivery does exactly what it says dog loves them many thanks
Was very pleased with purchase and your fast delivery.
This was a freebie as I ordered lots of chews, an alternative was sent which was a ball with rope in fetching pink - ideal for one of the JRT's - Gypsy loves it - Red Ted didn't think much to girlie pink!!
My Lab can chew most things in a very short space of time, these however last's him quite awhile
Excellent prices and fast delivery service have used 4 times so far will continue again.
Bit disappointed the football was out of stock however the substitute free gift of ball and launcher will be appreciated by dog and owners
Good product which our labrador loves and we believe contributes to his overall health.
As usual very good service and prompt delivery.
Good, healthy start for puppy, no problems.
Great prices & speedy delivery, will use again .
Really fast transaction from beginning to end, terrarium was extremely well packaged and the delivery time was 2 days, web site quick and easy to use, and easy to navigate around and find what you want, with lots of options as well.
This terrarium is a very nice new des res for my hognose snake, and he absolutely loves it, and so do we, not only does it look swish in the oak finish, its also very practical and the top opening lid with the locks at the side make this terrarium very secure and very safe, the 18” is not at all bulky or heavy to manage, and its very easy to clean. The terrarium is also at a considerable lower price to our local reptile shop, so i think I’ll be buying my terrariums from pet express from now in on. All in all a happy camper, with very fast delivery time and brilliantly well packaged.
Ordered paid delivered All without issue Efficient service no problem at all
