As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Prompt delivery. Fair price. Will definitely use again
My delivery guy always leaves my order in the garage as requested, the last order was short of a Johnsons guinea pig muesli ( out of stock)but was credited very quickly back into my account, I always order my pet producrs for delivery as it saves me carting heavy items from the shops, when it can be delivered FOC if I spend £30+ and as every one knows that is a small amount when buying for our pets
Excellent service
Have just received 3 bags science selective rabbit pellets one of the best for rabbits have had them before from pet express if you buy more than 1 you get better prices will buy from them again very good company fast service 5 *all the way
Easy too use and navigate website. Good value for money and a great range of products.
Quick delivery
Good service and bed was excellent quality
Great product, arrived promptly, good price
Great product, arrived promptly, good price
No prob
Great service
Aok for small birds.
Lovely cooler vests, good quality and design, fits my Frenchie lovely and cools her down
Brill service
brilliant good quality products; helpful customer service and good delivery :)
A very good dry dog food for small breed dogs. Our dog loves it. A great on-line service with very quick delivery excellent.
Excellent transaction
Great product and keeps my dog’s teeth clean and healthy.
Straightforward, good response to query in a timely manner.
and good prices
Great product good service. Very happy with this Product. Will continue to purchase this from this company
Super clean coconut bedding that was shipped super fast, hard to dislike anything!
Service brilliant, goods arrived on time. The birds love the food. We have squirrel proof feeders so what the little birds drop the pigeons help themselves, no mess food, no weeds
Parcel arrived quickly and was kept up to date with process.
Kept up to date re order & delivery by email. Given time slot on delivery day
Good value, handy delivery
Fabulous service as always
