As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My cat thanks you for the wood based litter. Since our local pet store closed I've had to get the nasty cheap grey granule type, which she hates, and is also smelly (we live in a flat so she's a stay at home cat. The wood based litter is light, easy to use, economical, and odour free, with a very good price base. Thanks again from Mo and me. Bejay Roles
Thank you Pet Express. Excellent product, good price, great service. Thoroughly recommended. Will without doubt use you in the future.
Good bowl for smaller dog - stable and doesn't slip but is easy to clean. Still looks like new after 6 months use.
Good small cat bowl that is stable and doesn't slip while being easy to clean. Still looks like new after 6 months use.
IDEAL FOR PLAYING WITH, VERY DURABLE, GREAT FUN
At last! I`ve been looking for this product for ages. Just what my gerbil wanted.
Attractive and well made mattress. No problems and cat loves it.
A good sturdy product of straightforward design. Very adequate for the purpose. I would have liked to have been able to fit a cat flap (to keep out neighbours' cats) and the entrance doesn't lend itself to this. The only other disadvantage is that the small entrance makes it a bit difficult to clean the inside.
Excellant speed of delivery, the product was cheaper than my local Pets at Home, who always seem to be out of stock of the bones as well. I would definately buy again!
gerbils love it, could do with it being in a bigger bag.
This is a good saving, I have about 35 gerbils and this saves a lot of money buying the small bags.
dogs love them, but they finish them too quickly. More a luxury than everyday treat due to price.
These were great and so much cheaper to buy in one big box than I usually buy individually. With having 3 large dogs at home they really keep them amused for hours.
Good product i feed it too my Bengal Cats that i breed and show, it seems to suit the sensitive stomach of the bengal cat.
Good product at resonable price .
This dish matches the caves you can buy and looks like a natural peice of rock.Can be used as a feeder or a water dish and is heavy enough so your reptile can`t move it.Just the right depth to hold water and is easily cleaned.Buy it.
A perfect hide for larger vivs giving plenty of space for the larger snakes to have their "quiet" time. Heats up very nicely from a heatmat giving a perfect place for your snake to warm up. It looks very like a natural rock and is easily wiped cleaned. Top marks !!!
This hide is a natural log cut into the shape of a hide. Perfect for snakes to hide away whilst leaving you with a great view of them.It provides a much better view than the caves you can buy.However,it needs to be changed every few months and it is this that stops it from getting full marks.If there was a synthetic version of this hide I would have gone for that as that would have been reusable.
My two dogs really look forward to their Chewdle treat every day. They are of reasonably consistent size and thickness and give their jaws some good exercise whilst helping to keep their teeth and gums clean and healthy. I find some of the other rawhide products make them gag or sometimes be sick afterwards and some of them also leave a greasy, smelly stain on the floor. Not with Chewdles! Buying them in a 2KG box is the most economical to purchase and having them delivered by Petexpress is the most convenient way to buy!
This heatmat works fantasticly well. It is easily wiped clean and is well sealed to avoid accidents with any spilt water. I wasn`t sure about what size to buy,this is just the right size for my 3ft vivarium covering the correct amount of floor space.It is also ideal for warming two small plastic or glass vivs for smaller snakes side by side.Excellent item and fully recommended.
I have two Standard Poodles and one had a serious illness as a puppy before he came to me, which left him with a sensitive gut and I suspect intolerance to wheat. Before he started on this food, scrubbing the yard with disinfectant and a stiff broom was a regular occurrence! I found out about it at a visit to Crufts three years ago and it very quickly transformed his bowel habits. In fact I think that his gut totally calmed down after a while on this food and he can now tolerate limited amounts of other treats but I know if my husband has broken the rules and given him some leftover pasta! He's on yard scrubbing duty then! The other Poodle has no such problems but still loves this food! The icing on the cake is that I've now discovered I can buy it from Petexpress at a great price and if I order two x 10kg bags at a time the delivery is free! Great service!
This substrate is quite dark in colour which may camouflage certain colours of snake.However,it is very lifelike to the natural enviroment of reptiles and does the job it`s meant to.
A very well constructed vivarium, very sturdy and a lovely oak effect to the wood.It is well ventilated with three air holes covered by grills. This vivarium would have had 5 stars but for a minor problem,if the glass doors had a stick on handle or a depression cut into the glass so that it would be easier to slide open the doors without getting finger marks on the glass,then it would get top marks. Other than that there is nothing wrong with it and I would recommend it to anyone.
Bought to contain a poorly cat as he recovered from a kidney infection that left him not using his litter tray. Excellent quality, very easy to clean any spills or accidents on the tray inside. This size is perfect for a cat, litter tray, food bowls and bed. Very easy to put up and fold flat again, worth every penny in my opinion. My cat is an indoor cat, but this will allow me to put him outside in a shady spot come summer, so he can enjoy the world while i do the garden, instead of sitting at the window meowing. Excellent service and fast delivery. (Advised to get a cage by the RSPCA, when i contacted them about my cats problems)
great product just as described delivery was excellent. prices brilliant
great product just as described delivery was excellent. prices brilliant
great product just as described delivery was excellent. prices brilliant