As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 10949 customers
barney's favourite!!!!!!!!!!!!!!
14th March 2010

This was a great toy- it was tough and made a variety of squeaking noises which my dog absolutely loved. He is really tough on his toys and this one has only just fallen apart after weeks of good use. I have ordered more as the look on his face when it would no longer squeak was so sad!!!

Lou
Very happy bunnies!
14th March 2010

Brilliant food, rabbits love it and its a great price for a product that is so highly nutritious. I can have confidence that I am giving my rabbits a good diet at a very affordable price!

beckajrose
good value
14th March 2010

this is a good value toy which has stood up to my dogs very tough chewing and playing.

Lou
Tartan Teddies
14th March 2010

I was so pleased to find these teddies for sale on your website. My bichon frise, Dylan, has owned a tartan teddy since he was a puppy and is especially attached to them - he lays on top of teddy, sucks his nose and wiggles teddy's ears. After the local pet superstore stopped stocking them I hadn't been able to find a replacement for a couple of years and Teddy#5 was so tatty i didn't think it would last much longer. So chuffed to have found you sold them and I bought 5. They turned up really quickly - great teddies, great service. On Dylan's behalf, I thank you.

Anonymous
happy GPs
14th March 2010

greta v quick service the furries love it

Vicki
Trimmer
14th March 2010

Handy size and not too noisy for use on nervous dogs.

Nell
Dog tie out cable
14th March 2010

Labelling is a little confusing. Says for large dogs but then the weight limit is obviously not for what I call a large dog!

Nell
Pizzles
14th March 2010

Always loved by our two dobermann's and less chance of them going all sticky like hide chews do and catching in their throats. Small ones are good for puppies or little dogs, big ones are for power chewers. Also help to keep teeth clean as well...even if they smell a little unusual to human noses, dogs love them!

Nell
Jaspers holiday coat
14th March 2010

This coat is one of the best I have seen, usually they are either waterproof or warm, this is both and Jasper being fussy absolutely loves it.

Geri
half check collar
14th March 2010

like the collar, just like the photo.

Mrs Gladding
pertfect fit
14th March 2010

fantastic coat, is a perfect fit for my small cross breed. she loves to race everywhere but soon feels the cold due to the amount of whippet in her. Practical materials, snuggly on the inside and the chest plate gives a much more secure fit to her wriggly body- and added warmth. Have noticed on other coats that they tend to slide round on active dogs if they just have a waist strap. Washes up great too.

Anonymous
dog treat or not
14th March 2010

i know you have to reward a dog for obeying your commands however i don,t agree with chocolate but it was nice of pet express to give them complimentary with my purchase my GREAT DANE JESS loves them thanks again

alan peach
dry puppy food " good or bad check out here"
14th March 2010

i was recommended the product, it lived up to my expections, my 10 week old GREAT DANE JES LOVES IT. as much as three bowls in 24hrs so i would recomend it to you thanks

alan peach
Smart practical dog coat
14th March 2010

The dog coat is excellent..easy to put on, and washes up really good...the design of the coat with the flap under the chest keeps him from getting wet and cold underneath him.

Anonymous
First class cat litter
14th March 2010

I bought wood based cat litter in pellet form to try and see if my two cats would use it at first they looked and I did not think that they were going to use the dirt trays but then I mixed some of the gravel litter with it then it was ok The wood pellet litter is in my opinion much better than the gravel litter

Len
Mrs
14th March 2010

I buy the cerea chews for my diabetic dog Max. He loves them and they dont have an effect on his blood sugar.Lots of different shapes and sizes available to suit all dogs

Chryss
Charming Cats Pet Bowl
14th March 2010

Really lovely dishes with a fluted edge, which means the cat can get her face in no bother to eat her dinner. It's a good size and is dishwasher safe. I know it's a bit pricey, but I feel it's well worth the money and more importantly, my cats love using them.

Anonymous
Great for diabetic dogs
14th March 2010

I buy the cerea chews for my diabetic dog Max. He loves them and they dont have an effect on his blood sugar.Lots of different shapes and sizes available to suit all dogs

Chryss
great product, fantastic service
14th March 2010

the bowl we ordered for our new cat is gorgeous, and have ordered one exactly the same as this before for our first cat. The bowls are very well-made and have never chipped or cracked despite the fact the cats play around them all the time. Everyone is in an "aw" at how cute the pink bowls look. The service was great, the bowls arrived so quickly we were surprised! And they were packed very appropriately too in foam. Recommend!

kasia
.......MUNCHY ROLLERS............
14th March 2010

"Very pleased" with price , and delivery time

MR GARY COX
Value for money and excellent animal treat
14th March 2010

Bought this for our small animals they love it even the gerbils who are picky ate their popcorn. Well worth the money and definatly recommended. Why not get your small animals to try this.

Sarahh
Excllent bedding
14th March 2010

Lovely bedding we use it for our hamsters and they are very pleased with it. Warm, cosy its like an animal quilt I could happily get in it myself lol. Brilliant value for money definatly recommended.

Sarahh
Tilly's
14th March 2010

This is a lovely coat, lightweight and very warm. Another nice coat for Tilly who enjoys wearing it. At these prices my dog can have more than one coat to wear!!

Lady Matilda
Tilly's
14th March 2010

This item is exactly as described. It is made very well and for the money is very good value. My miniature dachshund looks very smart in it.

Lady Matilda
premuim parrot food 2kg
14th March 2010

This was a good quality product. We have 2 different breeds of parrot and often find what one likes the other doesn't. This results in a lot being kicked out of cage by the one that doesn't rate it. Both were happy with this product which for us means less waste.

No Name
20k Cockatiel
14th March 2010

Product was good quality, exactly as expected. Only downside for us was that it wasn't clear from website or order process how long it would take to come. When I phoned I was told it had to be ordered in by you and therefore would take approx a week to to arrive. On the up side it was personally delivered by a member of staff on his way home which was definately 'going the extra mile'

No name
Excellent
14th March 2010

I couldnt find this product anywhere online and then i found pet express!! I found the site very easy to use and i found the price of the items and the delivery at a good price. I was impressed with how quick the item arrived and in mint condition. Over all a great website and i will use this site again!Thanks PET EXPRESS :)

Anonymous
Reviews