As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 10949 customers
small and adorable
15th March 2010

Brilliant for a small dog,slightly disappointed with the amount of squeaks in the squeaker as our little dog loves to squeak toys and it needed changed quite quickly, lovely colours and soft for constantly chucking and having in mouth

racer85
Arden Grange; salmon and rice review...
15th March 2010

I have a 2 year old wiemeraner with a sensitive stomach. I have tried him on different quality foods but always the same result. Bad wind! I recommend arden grange foods he has been on them for 6 months now and the smells have gone! salmon and rice is easy on the tummy and all arden grange foods also contain glucosamine which is good for the bones.

m.smudge
2 in 1 dog coat
15th March 2010

What an excellent coat this is. I bought it for our young Cavalier King Charles. It has kept her warm and dry during this very cold winter and when the spring comes it will still be useful as a waterproof coat as the warm lining can be removed. It is easy to put on the dog and to take off.I will be buying another one as my puppy grows.

Anonymous
Pond air pump repair kit
15th March 2010

Just the job, all fitted as it should.

Doggy
Dentacare Small Dog Chews
15th March 2010

Dog chews are the best - dogs absolutely love them! The website is a bit strange because I have purchased through it but it won't let me get into my account and reorder so I have to call my order in. The customer service is a little lacking since there is no real indication of when you will get your items but at least they only deduct the monies when it is on its way.

Anonymous
13k Superior Wildbird Feed
15th March 2010

Good quality and reasonably priced. A little short on weight though.

Anonymous
cricket dust
15th March 2010

Handy to be able to buy on line. Well priced and speedy delivery. Thank you

Anonymous
Fatballs Small Loose
15th March 2010

Good price and fast delivery.

Anonymous
Good clean food
15th March 2010

This is a great product for young birds

Frank B
A good lead
15th March 2010

I wanted a short lead because my large dog (a dalmation) pulls in an attempt to sniff everything. Having him on a short lead helps to keep his attention on walking, though he still pulls and the rope does hurt my hand after a bit. It's a nice lead to use though. Solid and feels good to grip.

Anonymous
Great service
15th March 2010

We were delighted with the service from the pet express.co.uk. The website has an extensive range of products and our order arrived on time.Thanks

Nicholls Family
outdoor home
15th March 2010

During this very cold winter, has been an excellent outdoor home for my adopted semi feral cat.I did put extra covering over it when there was snow as it is unshelterd in the garden.It then gave me peace of mind, knowing he was safe and warm. I was concerned about the size as he is a large tom cat, but he seems very happy.I cannot comment yet on the performance in the summer, temperature inside etc,but so far very happy with my purchase. Ordered early december, arrived well packaged and on time.

Anonymous
Good Delivery Times
14th March 2010

order arrived very quickly. many thanks

Anonymous
Good Communications
14th March 2010

very quick communication regarding my order. many thanks

graham.gswalker@tiscali.co.uk
Excellent Service
14th March 2010

Excellent service and communication from The Pet Express. Definitely shop here again. Many thanks

Sue Walker
The return of Travis
14th March 2010

Really pleased to find travis again. We bought him for our dog 4 years ago and it was good to find a replacement. Good service. Stu

Stuart
The return of Travis
14th March 2010

Really pleased to find travis again. We bought him for our dog 4 years ago and it was good to find a replacement. Good service. Stu

Stuart
Fantastic Vivarium!
14th March 2010

I was very impressed with the service at Pet Express, my new vivarium turned up really quickly and is fantastic. I used to have a complete glass tank set up and decided this time to go for the wooden oak viv, it looks great, is a good size and was really easy to put together, it is also a lot more sturdy than my old glass tank and my beardie and plated lizard love it! I would definately use Pet Express again!

Anonymous
good size for a degus
14th March 2010

Very easy to put together and does exactly what you would expect, easily fits by degus but i doubt it going to last long as they are chewing through it pretty quickly

Anonymous
great for degus
14th March 2010

If you want something that a fully sized adult degu and get through and something that will last more than a couple of mouths than this it, my degus have not tried to chew this after their first couple of bites and is a great size for a degu to hide when the others are getting a bit feisty, I just wish it was longer.

Anonymous
Wholebake Labradors love
14th March 2010

Wholebake is the answer to dog breeds who love their food but need care for their waist line. The wholebake biscuit tops up their main meal to make it seem more without the added weight gain. My dog started on this product when it came from Cannington and has stuck with it for years.

Juls
Wicker Basket
14th March 2010

Wicker Basket Brown With Cushion 90x66x49cm Perfect size for our 2 spaniels. Good delivery and cheapest that I found on the net.

Elton
Quality and quantity sticks.
14th March 2010

This is a very large quantity of good quality tripe sticks,that seem to last forever,They are the same or better quality than the small expensive packets you can buy from supermarkets,pet stores,etc.Our dog loves these treats,and I am sure he would like to eat them as a main meal.They are well packaged in a very stout box,but I recomend splitting them down to about six to eight small packages,preferably in plastic bags to contain the smell,the only bad point.REALLY RECOMENDED.

Mickgill.
Pura clumping litter
14th March 2010

Lovely scent, cats loved it, easy to clean, clumps well - sometimes too well

Jaydine
egg food
14th March 2010

The product arrived on time,in excellent condition and the egg food is already doing its job in that all my birds are taking it and rearing young.It is easy to use ,uncomplicated and does not `clump`together like some egg foods when a liquid is added.It does and is, exactly what it says.

Anonymous
Absolutely brilliant
14th March 2010

These dogs chews are incredible. Not only are they available at a simply amazing price, my dog just loves them. They last for ages as the hoof is easily chewable and the fillings is plentiful. So much better than filled bones, where the bone part is often left untouched and the centre of the bone cannot be reached. I bought 10 in my first purchase but next time I would probably buy 50 as I know my dog loves them and the price is fantastic. It deserves 10 stars!

beckajrose
good value
14th March 2010

a tough toy which is good for chewing ,tugging and throwing. good value for money

l
Reviews