As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My dogs always seem to like what you send well done Thank you
I ordered two sizes one is perfect other far two big, I measured my dogs as specified, I didnt realise until they were delivered that they have to go over the head which my dogs do not like, they are really good quality and the smaller of the two fits well.
They have one and a half each - each night to help them settle to sleep. They love them.
They love them and have one and a half each last thing at night to settle to sleep. 💤
He has a slightly delicate stomach and Symply suits him and a 12kg bag lasts virtually a couple of months, so around £1 a day.
I was looking for a grain free food that would have all the joint care the dogs need and would also be suitable for dogs with sensitive digestion. This one ticks all the boxes. The dogs love it and they have no more digestion issues.
My dogs love these antlers as they enjoy a good chew. It keeps them occupied and helps keep their teeth clean. They are good value for money as they really last for ages. They are just like the product photo with no nasty pointy ends like some other antler brands.
A crunchy treat which is good at helping to keep my cat’s teeth clean. 😸
My cat is very inquisitive and enjoys playing with new toys. Even better - this arrrived as a free toy with my order ! 😻
My Birman cat only likes wood pellets and this is ideal - firm pellets and not a lot of dust. 👍
So easy to order came when stated
Great little treats just right for two little yorkies
Have used these before, easy to wash. The dishes do not slip on the floor
My rabbits love playing in this tunnel, they do hide and seek. It's safe and very lightweight, and easy to clean.
Thank you Pet Express, my rabbits love playing in the tunnel I ordered from you.
Great value, wish the postage was cheaper too, fast delivery my dogs love these
Brilliant service and a nice collar, cheers.
This is the best toy my dog has had. He likes squeakies but squeaky soft toys get destroyed. He loves playing with this and we play with him. It also makes a variety of different squeaky noises depending on how you squeeze it. What a fabulous freebie!
I've had these before and will buy again as they fit my dog's bed and look attractive. However eventually my dog tends to scratch a hole in them. Fine for the price and stylish.
Excellant product the best I have ever bought for my cat. No tracking and absolutely no smell from the litter tray. The pea husk with vanilla milk has a delicate fragrance very pleasant.
My order arrived on time and was exactly as advertised. The best Cat litter I have ever bought for my cat. Very mild delicate fragrance and no nasty smells at all. Very pleased.
I purchased the KatDen for a stray I feed so she is protected from the elements. I bought the liner and mattress option so the den is well insulated. She has used it from the get-go. It is sturdy and well-made. I like the fact the entrance is set back so this provides additional shelter. Money well spent!
They were to big for my dog so had to send back, but these are brilliant for those chewers out there, and don’t harm the dogs insides ….. great for teeth health as well…… they used to come in small and large….. i have an average size frenchie…. So the 6.5 inch bone unfortunately is to big ☹️
