As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Having found this item online I telephoned the Pet Express number for some advice on sizing/measurments. The staff member who answered my call was more than helpful which helped me to decide which size coat to order. The coat arrived within the stated time and the email communications updating me on the progress of my order were great. The coat is even better than I expected it to be. High quality waterproof outer, very good adjustment, lovely warm lining - just what I have been looking for. Excellent product and excellent service from The Pet Express - would definitely use this site and their services again. Wendy Bidey
Delighted with the product. Especially like the clear front to enable me to see inside the box without disturbing the birds.
Really pleased to find these balls. Can no longer get them locally and lost the last previous one in the park. My small dog will only chase these particular balls. They arrived quickly and were well packed. Result, one happy dog.
Brilliant product, my female rabbit will love this product just as much as her previous one, many hours of chewing ahead.
A quick and efficient service, the chains were exactly as described and just what I wanted. Thank You.
Excellent product, gives variety for birds - makes them more active - things changing
I am extremely pleased not only with my purchase but with the hassle free shopping at The Pet Express.Co.UK Ordering was easy, price of postage was realistic and the item arrived well packed and on time. Would recommend highly. Well done to all the staff.
Our two were all over this scratching post almost the minute I put it down and I rate it a good buy value wise and for practicality.
We're very pleased so far with this product and have found it to be very beneficial for our cat's health, they seem to enjoy them very much too.
I love this cage, it looks smart with plenty of room for our budgie to move about it. It is good quality and robust. Again my only cristism is that there were no instructions with it, which would have been a "nice to have" rather than a necesscity. All in all we are very happy with it. It was great to have the accessories with it.
Hey, we bought this stand to go with our Diva cage, it looks very nice, quality was good and delivery was excellent. My only critism is that there were no assembly instructions, however it was not difficult to work out.
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Fantastic service much cheaper than other online shops, fast delivery what more could you ask for Thanks again :-)
Have had these balls before, can get cheaper ones but these are good quality and that why I buy them - as they need to be because there for a Staffordshire Bull terrier! Did have a problem with my order, but they dealt with it very quickly A1++ Service
It is a very strong looking lead,a bit pricy but does the job very well as its nice and long, but you still have control of your dog at all times
Very good product.Better than I could have purchest from Pets at Home,Not only that but better price as well
Well made, good fit and good value - I especially like the detachable fleece lining. The coat looks very cosy and warm. The elastic leg straps at the back take a bit of getting used to for my dog, but all in all a very good product.
Well made, good fit and good value - I especially like the detachable fleece lining. The coat looks very cosy and warm. The elastic leg straps at the back take a bit of getting used to for my dog, but all in all a very good product.
Our Alsation really loves these treats and think if we allowed her she would rather have them than her food. Brilliant service from Pet Express. Will be using them again.
The product was good but was not the one I asked for. It is much smaller, but is still ok. If I had been sent the Glitter Ball then it would have been perfect.
Fairly sturdy aluminium construction with a sliding glass lid and a plugged hole for a heat lamp should it be required. Just the job for keeping your pets inside the tank! Only minor flaw is that if you have cables running into the tank (for the water filter for example) there will be a small gap. Hopefully not big enough for anything to escape...
The coat is a perfect fit and stays in place. Pet Express give a first class service with a very speedy delivery. Would definitely recommend them.
I have had difficulties finding this product so when I found this website, I thought I would order it. Item arrived quickly, within 24 hours. Have already given some to my new rats and they love it. I will be ordering from Pet Express again. I am very pleased with their fast service as well as their website.
Good quality parrot food. Delivered to my door. Will certainly buy from you again. Many thanks.
