As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent service, I even got a freebie this time. Will be ordering again in a few weeks time.
Is ideal size
Easy to put together , my cats loves it!
The company and the product are brilliant, my dog has a sensitive stomach and this product is about the only thing he can eat without upsetting it. The Company is always speedy to dispatch and deliver exactly what I want when I need it!
This is better then I thought,We tried it today for the first time.We have a young Lurcher and have a bit of trouble when we leave it alone when going out,we were out for two hrs today and it was nice to come home with every thing as it was when we left, If any one has this problem I would say bye one of these.and it was
Use this product for my G. Pigs hay rack as it is compact and much less messy. And would like to add that the service is prompt which is great.
these treats are so good. I have 7 cats and they sit up patiently to receive a treat. well worth the money.
fluval make good filters, and this replacement carbon filter does a good job of keeping the tank clean and smelling nice
All our dogs are feed this product and their condition is great. The electronic ordering,cost and timely free delivery are also impressive.
Our shepards do well on this product, but the electronic ordering,cost and free delivery are second to none.
Excellent service and product, could not have asked for more. Even aftersales service was fast responding and dealt with very well. Ovo habitrail product seems superb although no hamsters in it yet, but looks ace Thank you for your service!!!!!
This cat litter is perfect for two mainly indoor BSH. No smells, no mess, no dust around the house, and it is wood based so can be composted. BUT the best thing is the excellent delivery service from Pet Express. 6 x 30 litre bags of cat litter are not the easiest thing to send, but they come well packed, and so quickly (56 hours from order to delivery). All topped off by a UK Mail delivery man, who takes it to the back of the house and puts it into the garage for us. I defy anyone else to match this quality of service. Thank you.
Found the service and the product excellent. My little hamster loves running around the tubes finding the food I have hidden for her. Just planning my next purchase to extend her cage even more
My guinea pig Pickle and rabbit Roo love the locust bean treats and they both look forward to receiving them at the end of the day.
This is an excellent starter pack and would recommend to a friend.
This is a lovely item and the service provided was excellent.
Thank you Pet Express what an impressive service you give within days Tosh & Ginger's favourites "Sweets" arrived at a sensible price with excellent delivery rates. With 5 cats each totally loved and thoroughly spoilt a large order of Whiskas Temptations Chicken & Cheese is essential. Life would not be worth living without adequate supply.
What a nice change to find a company that is helpful, polite, keeps the customer updated as to the progress of delivery of goods ordered, and the order was delivered free and promptly as promised. I ordered 6 bags of Arden Grange on Friday afternoon and they were delivered on Monday morning. Excellent service, and communication with The Pet Express was friendly and reliable. I shall definitely be buying from this company again, and recommending them to all my doggy friends. Thank you.
just to say in appreciation THANKYOU for supplying me with those johnsons iodine nibbles for my exhibition budgerigars, they are totaly better than the old type i have used previously from another source, i like the recipie and ingredients in these nibbles as do my birds they were on them as soon as i put them into their cages and with ingredients such as kelp just to name but one these are very good for the birds, and i was blown away by the lightning speed at which my birds accepted them and got stuck into them, i will keep buying these from you in future once again many thanks for the nibbles , the way in which you conduct business is second to none, as well as the speed in which you got my order to me! all the best Rob Woolliss.
super product, fast delivery, very good price, highly recommend.
Both orders received within 24hrs.Excellent.
Great quality, style and fit at a great price. Nice features in the collar shield and the elastic straps for the back legs. Chest panel helps to keep my dog clean
Arrived quickly, very sturdy :)
A very good cage with lots of extras included. I particularly like the easy cleaning, sliding bottom of the cage. The only fault is the very flimsy plastic feeders, I imagine they can be easily be broken. Very good service
Excellant product & price.
Great service, great value, great product.
We were given a hamster cage from a friend but unfortunately it needed 2 items replacing. The Pet Express not only came up on my Google search but was also the cheapest. Added to that, quick and efficient service. Thank you. You have just made half term for my daughter. Unbeknown to her we will now be getting a hamster over half term . . . . the one and only thing she wants in the world, curently!. Thank you. One very happy family.
