As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Goods arrived quickly, they seem to be made strongly so am looking forward to using this item.
Thankyou very much for my item, it arrived very fast, A++++++
Thankyou very much for my item, it arrived very fast, A++++++
Thankyou very much for my item, it arrived very fast, A++++++
Thankyou very much for my item, it arrived very fast, A++++++
Thankyou very much for my item, it arrived very fast, A++++++
excellent quality - very comfy and nicely thick and padded i have 1 very happy dog - delivery was first class prompt and courier helpful and polite will be using again
great service with quick delivery i would definetely use pet express again
I love my bird table and the way it was securely wrapped and a quick delivery well done!
Fast prompt service and delivery, very helpful staff and an excellent run for my Guinea Pigs. Great value for money
Thanks for the free gift that I got with my Viv cabinet. Much appreciated.. not sure if I like it in my setup.. my snake likes it though.
Was extremely surprised I found this cabinet on the net, as I know they are no discountinued. It looks excellent in my room now, and gives me some office space again! Box was a bit haggard, but I expect this is due being in storage for a long time.. One niggle though.. one of the hinges was missing a fitting.. not to worry.. it fitted together okay.
We are very happy with the service we have recieved from your company and the product is excellent just what we need for our cats. Thank you. Mr & Mrs Lloyd
Very pleased with this product which I had not bought before. Used this website as the price was very good and the company is local to me
Snug and warm blanket for cats. Good quality and has a zipped removable cover for washing - puurfect!
Thanks for this excellent product - exactly as described. Arrived quickly - services was fantastic. My cats will love this when its too cold and they cant come in - its easily large enough for two to snuggle up in. Definitely a good buy.
I have ordered Handmix from other companies and i have yet to have it delivered as fast as The pet Express. Well Done you have a Happy !customer!
very good puffed rice at lowest price in e-bay site fast delivery, I love PET EXPRESS
I've just purchased this flap as a replacment for one i already have fitted, the old one has given 6 years of excellent service & i'm only having to replace it due to a SNEAKY PUDDY TAT who tryed to sneak in the house & made DAISY (my dog) charge like a lunatic through it & broke the outer frame of the flap in half, it still swings & is usable though, so for the money & the quality this flap is outstanding. Pet express prices too are excellent, i bought 6 items in total & all 6 were priced less than anyone else, anywhere, even with delivery charges added they were still less cost !!! Pet express excellent !!! prices unbeatable !!!
my dog daisy loves these munchy rolls, i give her 4 aday, as soon as i say WANT A CHEWY STICK she's off to the cupboard & sits at the door all excited to get some, i have 6 packs of 6 other types of chews that i've had for months which she shows very little interest in but the munchy rolls make her eyes & ears light up with alook of YIPPEE YEAH YEAH YEAH, & for me the bonus is the price, it's excellent, i trolled the net just to find these rolls as within a 20 mile radius of where i live no shops seem to be stocking them much anymore, well done PET EXPRESS you've made a very lovely springer spanial & its owner very happy. Thank you.
Great value for money, fast delivery, excellant service.
Fast delivery. Well packed. Excellent service.Good product.
Fast delivery. Well packed. Excellent service.Good product.
This is a brilliant product. Allows my little girl to throw a ball for our big dog, before she just couldn't get it far enough for the dog to chase it.
Cheapest deal that I could find on the Internet and loads cheaper than the local shops, even my regular shop who had been giving me a good deal could not match. With the addition of it delivered to my front door for free as well as a free gift it has to be regular visits to pet express for me. Top class deal thank you.
Eccellent fat ball holder, sturdy and well made. I can now use fat balls that are not covered in a little net. Easier and safer for the birds to eat. My holder arrived in a few days and well wrapped. Great service on all counts.
Cage arrived today and is of the quality I expected. Only problem is the top perch is miles too big for the top part (open top) of the cage. Tried to buy more perches but apparently they don't have then for this size cage. Easily to assemble (if not awkward due to size) Regarding delivery..... Website starts "dispatched within 48 hours if order before 1230. I ordered 1100 on a thursday but it didn't get dispatched until the following tuesday (nearly 100 hours). Might not bother some but I needed it for the monday. When it was dispatched in arrived roughly 24 hours later after the dispatched email arrived. Box was battered when the item arrived but was suitably bubbled wrapped beneath the packaging. One of the three bowls had a dent in it and was slighly mis-shaped. This is nothing against the product itself (which I stress is of good quality) but the way in was handled in my opinion. Also never got the 3x free toys that were advised with the item. Basically I would recommend the product but not this supplier as they have not delivered on their dispatch promise nor have they supplied the "free" three toys worth
