As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Product spot on as buy this all the time for my dogs and it was a good deal from pet express. Delivery far longer than I expected compared to other places i have ordered from even after ringing to chase.
The product arrived well packaged. It looks cool and fab. The hamster is inquisitive and unsure, but starting to spend more time in it after a few days. Great.
After trailiing around trying to find a solution to my broken components. I found this website that resolved my issues and saved me great expense in purchasing a new cage. Well done.
Love it and so does our dog! From the moment it was unpackaged our Border Collie has played with this and has not destroyed it so far! Good to handle and throw and much better than some of the sticks he has brought us. Brilliant service from Pet Express. Thank you.
wonderful toy. tough enough to withstand a tug of war between two large dogs, flexible enough to put in your pocket, endless hours of fun and easier to send a reasonable distance than a tennis ball. couldnt find a better toy to entertain the flat coats.
My bunnies love these, they're the 1st thing they head for at breakfast! The pet express is great, fast, efficient,very reasonable, I highly recommend both.
my rabbits love this food it looks so tasty dried dandilons n lots more very good food for rabbits got all vits n minerals your rabbit needs a must for all rabbit keepers
very large cage got one for my tropical tortoises and one for my mini lop bunnie good for rabbit as no mess as with wire ones straw goes everywhere also much warmer for my bunnie than a wire cage
got this for my tortoises good value for money n lovely moist bark nice small flakes as my tortoises are only babies
Hi Pet Express- This is my first order with your company and rest assured it will not be my last. I am really pleased with the product aswell as the overall service, both being excellent. regards, Shaun harker.
Fantastic product. Packaged very well and good delivery times. In all very happy and will order again.
Great value for money and they delivered within 48 hours. Would definitely recommend and buy from again.
Ecellent product . reasonable price. Quick delivery. Excellent communication
Excellent product, excellent service, excellent delivery, what more can I say? Would definately buy from here again - bunnies just love the space they have now!
Fast, efficient service. Product better qaulity than expected, great price and delivery. Will definately be ordering again
Excellent purchase, my cat loves it. We were worried about him as we were moving to a house without a cat flap. He now has a comfortable place to go when it is raining and we are at work or out. His vet-bed fits in nicely too. There was heavy rain recently and the kennel was not wet at all. Love it!
Item received in good condition, within few days of ordering and hopefully cat will use it and be snug when it's cold outside. Easy to clean and damp proof which will be a big improvement on the old wooden one.
not very good wobbles around not stable enough very basic stand will be looking for new one
arrive in perfect condition plenty of room forbird well made welldone
Beleve it or not I could not get this tube anywhere in Plymouth. thepetexpress.co.uk ordered the tube in for me and I picked it up from there cash and carry store at Christian Mill Business Park CROWNHILL, PLYMOUTH 2 days later, therefore not having to pay for postage/delivery. Other local fish shops tried to sell me other tube at a dearer price, so its a win win for me.
I have been looking for a rain coat for my westie alfie,for a long while and i must admit he dose have a few some for showers and some for the cold. But when he wears them he still gets wet and very muddy, so when i saw this two in one coat i thought thats what we need and because it covers his chest its no more in the bath for him, so alfie would like to say a big big thank you Mrs Turner and Alfie x alf looks very smart in his new coat as well
didn't quite fit more than likely due to my measuring but I was able to trim to the size i wanted. Cheap, effective will buy again :D x
Very pleased with the Cat kennel which I bought for my ginger Tom who loves being out in all weather However my other 2 moggies who barely venture from the patio have now taken a shine to the kennel so may have to order some 2 more at this rate :-)
Thank you my dog and I are very pleased with the lovely coat,very well tailord perfect in every way just like the staff at the pet express. Many thanks MARGARET & BONNIE
very good dispach item is is made very well and stylish good instructions thanks
Our local pet shops have shut and being in my mid 70s cant travel to far so was delighted to find them on your site Im not very good on this computer lark but grandkids told me how to order on the net bless them. My two pups know what was in the bag and had to have one each as soon as I got it open great for doggy teeth.
I cant find these locally with pet shops shutting down I was over the moon to find you sold them now my pups can have there treets bet some find there way into christmas stockings
