As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Fast efficient service as always
My item was exactly as described
Quick snd speedy delivery we’ll happy
Smaller than I thought but my fault not yours.Nice design on bowl.
My little dog loves her free gift and her food simply the best
Good speedy delivery of much needed food for my assistance, service dog.
The Orijen Chiken, Turkey & Fish for seniors is perfect for my 11 year old service dog, he has very delicate skin & can’t tolerate any grains in his food, Orijen is perfect for this condition and & being a senior service dog coming up for retirement. A**
A1 & love it
I’ve now tried both the Turkey and the salmon but for whatever reason neither of my dogs would eat it - even mixed with wet food they just licked the wet food off and literally spat the dried pellets out. 🙈
Delivery could be quicker
Great service - fast delivery and free gift
Lovely company to deal with :o)
Didn’t interact with anyone. Ordered and items arrived in a good amount of time.
excellent service, quick delivery, good price.
Received items on time.
Great products and prompt service
Tried for first time. Straightforward, hassle free, on time.
Thank you for your excellent service.
Order arrived on time, well packaged. Overall great service, thank you.
Good value and the delivery was as stated and I was advised on the date due which does help.
Great products, prices have jumped with cost of living. This is not the cheapest supplier, but you get what you pay for. Delivered when you are told, good life on product and if you need help, you get a person, rather than computer says no.
Great service fast delivery.
Great products at reasonable prices and fast delivery! The java ladder is beautiful!
Was able to order exactly what I wanted for my dog and the parcel arrived as promised. Postage costs were very reasonable compared to other sites that sold the same product. Will be ordering again in the near future!
Quick delivery
I was very happy with my purchase. Also a nice touch with the free gift
very quick
