As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
First class service,,, item price and speed of delivery.
The product supplied was just as advertised on the companies web site and delivered promptly within the time scales promised. Being stainless steel it cleans very well. I would defintelty order from this company again
Sturdy, so the cats don't push it around when they eat and easily washable. Perfect.
Good sturdy carrier, with enough space for both my kittens (at the moment). The only downside was putting the door on - you have to use quite a bit of force to get the pegs in, but once in there is no problem. But overall, a good cat carrier - good enough that I bought another one now the kittens are a bit bigger.
Perfectly good bowl. Sturdy enough that the cats don't push it aorund when they eat, easy to keep clean, and a pretty design. What more could you want?
My two kittens absolutely love this toy. First time I got it out they were all over it, and what's more, they still keep going back to it, 3 months later. After a few months, the spring part came off the toy, but to be honest, they were never too bothered with that part (and I'm not sure if the kittens broke it, or if it was a visiting child!) and still get loads of fun from trying to get the ball out. Well worth the money.
We have a very lively hamster, aptly named Houdini who is a perfect escape artist, these cardboard mazes do help to keep her occupied at least for part of the time, hence I have to buy numerous ones. Every time I order them, your service is excellent, the items are received quickly, with excellent packaging and you also keep me well informed by e-mails when my items have been packed, dispatched and even inform me of a 1 hour time slot for delivery. EXCELLENT! What more can I say!!!
I am always pleased with all my goods and the excellent service,you are the best i have ever bought pet foods from.cant praise you highly enough.
I have bought this coat for my 4 month old Pug puppy! Its a little long for him at the moment but he'll grow into it. Its lightweight and seems very warm and cozy for those cold days! Definitely would recommend!
I bought this beanbag for my cat as her current one had seen better days! She loves it! It's a good size, generously but not over filled (so she can snuggle down in it) and the material quality is excellent.
Ordered four of the square connector for the 'Peggy' hamster cage. Not available to purchase from any pet shops. They arrived quickly and well packaged. I will certainly be using Pet Express again.
Got these for my bigger dogs and they love them even took a couple of minutes for them to eat instead of seconds
First time i have got this cat food and the cats tried to knock the bowl out of my hands they really loved it
First time i have tried this food for the rabbits they loved it ate it all in one go will diffenately buy it again
Rabbits love all this food no picking out thier favorite bits and leaving the rest.
This is a very good quality food my dogs really love it at a very good price.Delivery was fast
We have literally made our way through loads of degu wheels - and all of them have disappointed in some way. This wheel, however, is by far the best we have come across. The degus absolutely LOVE it. It is made from good quality wood, sturdy, doesn't "move" around the cage, is very quiet when it spins and looks nice, too, in the cage. It's also easy to remove from the cage (for cage cleaning purposes). As it's free-standing, you can situate it wherever you like in the cage. The only negative I can think of is that it will inevitably get nibbled but I would still not hestiate to buy another one. The degus are so sweet taking turns to use it. With previous wheels, we used to be able to hear the din from other floors in the house but with this wheel, it is so silent that we don't even know when they are using it. I would recommend this wheel 100% to everyone, especially for frustrated degu owners who thought they'd never find the perfect wheel for their pets.
Thank you for fast reaction, good prices and very kind of you for a little present for my little friend.
My 4 Devon Rex cats are always fed Iams dry food. They not only enjoy it but it has all the vitamins and minerals they need to keep them healthy. I would recommend Iams - try a small bag first and you will soon be buying the bigger bags, which is cheaper in the long term.
very pleased with leads great service ,will use Pet Express in the future
very fast and efficient service good product at a good price
good quality product and excellent service fast and efficient.
very fast and efficient service,will definately buy from Pet Express in the future
thankyou for the quick service you gave us we are very pleased with everyfhing will be glad to buy the same dog food again regards
Very quick delivery, updates sent to keep us informed of progress of order. Very pleased
Very efficient service. I will definitely shop with them again
My goods were delivered within 48 hours. I am very pleased with the quality - my dogs love them! I will definitely be ordering from here again.
