As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 10949 customers
Symply dog food
23rd April 2012

Prompt, convenient service, with a nice suprise bonus of a dog deodorant, perfect for our puppy who likes to roll in everything!

Ludo
First purchase...won't be the last!,
23rd April 2012

Great price and service, even rang to check I had ordered correctly as they had two seperate orders for me. Gave day of delivery and then emailed 1 hour time slot....which was exactly when order came. Can't fault, would definately use again and can highly recommend.

wifeofwills
Quality dog food at an affordable price
17th April 2012

Great value for a 15 kilo bag of complete food. The nuggets are the size of a 10p piece so my dog feels it has something to get it's teeth into. Good quality food with a healthy nutritional balance for working dogs.

Tracy
cat food
17th April 2012

i have 10 cats and this is the only food they will eat have tryed other brands but no joy ,pet express delivery is so quick i never have fears of running out ,because my omega will be there within 48 hours ,i recommend omega to any one who has a cat or cats

Anonymous
Mayfield Stud Ball&bell 5cm (2"")
17th April 2012

Excellent service and product. Just what I was looking for and at a great price. Thanks

Anonymous
Nice toy but expensive
17th April 2012

Nice toy but too expensive

Anonymous
One very happy Cat. x
17th April 2012

Excellent items well packed ,service first class, and delivery on schedule will look forward to dealing with you again Many thanks Mrs Lemkes

Merlin
Cat food order
16th April 2012

Order shipped and arrived very promptly.

Anonymous
My first order with Petexpress
16th April 2012

Excellent service. Very satisfied and will certainly be back with more orders

Anfers
Great price for Arden grange dog food
11th April 2012

Use Arden grange for my 4 huskies and this is the best price I've found, good service, will definitely use again. Thanks . Janet.

Anonymous
Non advice
10th April 2012

I was disappointed that when I placed the order I did not receive any advice from yourselves that the food was out of stock.I had to make a phone call a week later to find out this information.I have given you 3 stars because I was happy with the product and would like to use you again so I am hoping you find this constructive, and you will review this for the future.

Anonymous
hooves
10th April 2012

my girl loves these too and it works out cheaper buying these from you rather than running around the pet shops where they cost more to buy

Anonymous
bully sticks
10th April 2012

Many thanks for the quick service my dog loves these and they are more natural than rawhide and less likely to get caught in her throat like some chewies, money well spent and it is so handy having them delivered to work

Anonymous
Parrott
10th April 2012

It was so quick and easy for me to use. Delivery was on time. And will use you again.

Anonymous
great!
08th April 2012

great selection,great product and delivered very quickly thankyou

Anonymous
great!
08th April 2012

great selection,great product and delivered very quickly thankyou

Anonymous
great!
08th April 2012

great selection,great product and delivered very quickly thankyou

Anonymous
A bit too bulky
08th April 2012

I think I've tried every type of 'e' collar product on the market but none is really satisfactory. This one is too bulky although the cat might get used to it and I will persevere. The velcro fastening is handy but really freaks the cat out - he hates the noise.

dexter
Best Service ever. :)
08th April 2012

This has been my best online shopping experience ever. :) I was over the moon with the way that I was kept up to date with everything, and will be recommending you everywhere that I go. This includs the different animal forums where one is often asked to recommend a good safe company. Thank you for everything, Kind Regards to you all, Maureen Collinson. :)

Anonymous
Parrot Loves His Feeders
04th April 2012

The item was exactly as advertised, service very quick and efficient I would certainly look for other items on your site when we need something.

David
Excellent
03rd April 2012

I had been online all night searching for nuitritional supplement for dogs. I wanted a quick service but affordable. Pet Express was the Answer. I really commend the service and promptness. I will shop again!

NG
5m Flexi Retractable Leash for small dog
02nd April 2012

This is excellent value. Very light to hold and easy to use the breaking system. Ideal for a small dog. The only thing is if you have a larger hand you will need to order a larger sized handle on the extending lead.

Maureen Murray
plastic multicage bird bath
02nd April 2012

good strong bird bath, the birdbath wasn't as tall as I thought it was, but my budgie likes it. The price was very reasonable.

Maureen Murray
Delivery of our Rabbit Hutch
02nd April 2012

I just wanted to thank you for such excellent service. You Emailed me with up dates until my goods arrived and wow how quick you were. I ordered on the Wednesday afternoon and the hutch arrived at 10.30 a.m. the next morning. It was well wrapped and easy to assemble. Our rabbit Biccy loves it very much and I would recommend you and use your website again for Pet supplies. It's a pity other businesses are not so well run. THANK YOU ! Kind Regards, Jean Guest.

Jeannie
Excellent service.
02nd April 2012

Excellent allround service, Will defo use again.

Staffys.
Excellent service.
02nd April 2012

First time we have used this company, Excellent fast all round service and product, Will defo be using again in future.

Staffys.
Big enough for two rabbits
31st March 2012

I bought two of these: one for two guineapigs; one for two HUGE lion head rabbits. Idea was to give them hutches with plenty of space to stretch out. Does the job.

Anonymous
Reviews