As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
We already have these balls and they are fab for our dog. When I received this item I was disappointed as it is only tennis ball size, the ones I already have are much bigger. I think it would of been helpful if there was a size added to the product for future reference. When I telephoned to enquire if there were any other sizes, the young unhelpful lad on the phone said look on the website. I told him I already had and there were no sizes so said Oh I dunno then - as I say, most helpful, NOT!! But the product itself is fantastic, just not big enough!!!
Love this. gifts for 2 large dogs who deserve a gold medal each for excellent behaviour
Very well made toy. Can't say what dog's reaction is as it is to be a Xmas gift.
This is a great product and would definatly recomend to anyone looking for a Guinea Pig Cage
This is a lovely bed, nice and soft, and well made. Our bichon frise loves it, as she can snuggle up in it, but also stretch out. The colours are great, too. Highly recommended.
wonderful product, the cats love it and delight in leaving their mice in the tunnel.
my little girls' leopard gecko loves his cool damp moss room. he hunted a cricket from inside today.
the sand looks good in my sons bearded dragons viv, "little dood"seems quite happy with it.
this substrate seems to be 'fine' for our leopard gecko baby. be likes to hunt his crickets when they have hidden under it.
the ad above looks as though it is for the viv and a shelf maybe a note with the pic to say this is just for the shelf. my lad was quite upset when he realised this was just the shelf ad. we oredered by mistake but it was 'fortunately' OUT OF STOCK.
As a first duckling food, you can't go wrong.
this item is first class, for eny pigeon loft , or avery,!! also the service & delivery was also 1st, class, Many thanks, I will shop again with you,!!!
This product is fantastic for my cat, she's more of an outdoor cat and loves being outside. This Cat bed does just the trick, keeps her warm and dry during downpours of rain. My Cat loves this bed, in fact she loves it so much so no longer wants to sleep in her bed inside the house, she prefers her outdoors bed. FANTASTIC. The service was amazing too. Product arrived within 24 hours of ordering :)
After 30 minutes of frantically playing with this, all that remains is some stuffing and a leg. My Stafford did love this Tiger lots though - even tried to play 'trains' with Tiger at one point!
After having a problem with next doors Tomcat stinking my house up, I thought id invest in one of these - does exactly what it dsays on the tin. Easy to fit, problem soilved and arrived the day after ordering. Cheers
Very large, solid, well made and a great price, delivered fairly quickly too
After having purchased a flimsy hen coop from Ebay (which didn't last long) I decided to replace with something decent. This hen house is sturdy and built from proper wood so should last. Fast delivery too, thanks guys.
This is the food that was recommended to us by our breeder, and it gives our flat coat a very shiny coat and he certainly seems to love it! I ordered it from pet express this time rather than direct from the company as they promised faster delivery and we were running very low, and the pet express was even actually cheaper than the fish4dogs website. Will buy from here every time now I think!
This hippo house makes a hilarious addition to my hamster's cage, although he still prefers to build his own bed out of his sawdust, it makes him a great food store! I have a massive syrian, and he fits in this ok, maybe a little small but he doesn't seem to notice.
Well pleased with product and service was going on holiday Saturday,ordered Midday Thursday and delivered 3.15pm the next day,what more could you ask for,now all I've got to do is coax the cat into it!
I bought this coat in a sixteen inch for my shitzhu and it fits perfectly it is extremely well made and I have taken out the lovely fleecy lining and am using the outercoat as a protection from the rain .It fits perfectly and goes on really easily I am thrilled to bits with it and I now come home with a thoroughly dry and happy dog. thank you soo much for a brilliant product.
Generally this hutch is ok. The opening roof offers a useful way to clean the hutch out however it does not have a latch/lock and predators can easily gain entry via it, as I sadly found. The grill on the front of the hutch is ok but would benefit from being much smaller, Currently predators can very easily put their paws through the gaps. A smaller mesh can be easily attached over it and this is what I have had to do. Overall, an ok hutch however if you have cats around etc. it is worth while adding on some additional mesh to the front and locks to ensure nothing can get at your animal(s).
I recently purchased 2 lots of this dog food. My dog loves it and i haven't found it cheaper anywhere else. Its great value and arrived well packaged and within 2 days of ordering. I will definitely order this food again from Pet Express. Many thank.
The design concept for this hutch is good however it is not a "secure living space" as described without some modifications. The opening roof is a great idea and does make cleaning out and accessing all parts of the hutch a lot easier than a traditional opening front design. However, whilst heavy to remain closed, the roof does not have any form of locking mechanism. Therefore, as I found, it is possible for a cat (or other animal which is intent on getting to the guinea pigs) to lift this and gain access. A bungee cord is useful in ensuring the roof remains closed to unwanted predators. Similarly unlike other hutches, the bars on the front of this hutch are spaced far apart leaving rather large gaps between them. I would advise getting a finer mesh to go across this to prevent animals being able to attack your pet(s) through simply putting there paws through the front, which they can do with ease with this grill as I sadly also found out. It is also worth noting that the passage in the partition between the living and sleeping spaces is at the front rather than the back thus putting the animal at increased risk when moving between areas. A cat lying in wait may not be seen by your pet as it moves from the sleeping area and as such becomes an easy target when this layout is combined with the large bars. I have given this hutch 3 stars as overall it is a good concept but it would strongly benefit from a couple of simple changes, roof locks and a smaller grill, to actually be a "secure living space".
Bought this product for my boyfriends birthday and was impressed with the speed of delivery and the build quality. It was easy to assemble, the glass did seem a little loose at first but a little tweaking was all that was needed and our baby dragon, Lynard, is enjoying his new home. The only downside as mentioned previously was the lack of thermometers but they're fairly cheap, we also bought him a nice log for climbing. Would certainly recommend to a friend.
Well packed, delivered unbelievably quickly and when I had problems ordering online the staff were very helpful at the end of the phone enabling the order to process reassuringly when I had just about given up on line. Thanks.
