As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
got this tank for my baby snails great size, easy to clean and to view the animals, vary well packaged and arrived on time
Really disappointed with this item for the price! Cheap plastic and very lightweight, so moves very easily even with food water in, would be better if was even weighted! Would never buy this product again! Wish I would have paid more and bought a cast iron one!!!! So over priced not worth it would not recommend!
It was installed in 5 minutes and within another the 2 cats had approached it and been programmed in to the memory. No problems since after the initial trepidation of a new flap had been overcome by my 2 scaredy cats! This should now stop neighbours cats invading the house in the middle of the night...peace at last!
I have five cats one who loves to dig the litter out of the dirt box but this has foiled her, I also have one that likes to check I have changed the litter he has also been stopped from getting litter all over my floor great product if you are frustrated by cats making a mess outside of the box this works, I only get a little bit of litter on my carpets because its caught in there paws I can forgive that.
I ordered this as a replacement lamp and I am happy to report it arrived promptly and was well packaged preventing any damage. I will definitely be purchasing more products throught this site!
This is the second time I have ordered from Pet Express and it certainly won't be the last. What is there to complain about? Absolutely nothing!
Our two lads would far prefer us to just hand them the treats..... even if they have to do 'pretty please' for them! They do persevere with this toy but the pained expressions are priceless! It was worth buying it just to see them! They also thought the box was great. Our old lady cat flatly refuses to go anywhere near the toy though and has decided she'd rather she never had a treat again before she'll lower herself to sticking her paw in this contraption. She wins and gets her treats the old fashioned way! Well, she is 16 and had a bad time before I had her so she deserves to be spoilt! :)
My little old lady cat doesn't like using our outside toilet these days, it's either too cold, too wet or too hot to dig! This stuff lasts her for ages and blocks urine smells. She's not so good at covering the other business so I can't say if it blocks those smells as one of us usually cleans up pretty quickly!
None of my 3 cats find this toy interesting. They all prefer the box it came in! Pet Express delivered quickly though and the box arrived in perfect condition. However it's now chewed and in a very poor state! :)
I bought this for my youngest cat but it's my middle cat that likes it best. However both cats soon get bored with it and my old lady isn't interested at all!
It's not as good as I thought it would be. Even though it's elastic the fit could be better and my kitten wriggled out of it whilst getting him used to it!
I have a cat with FLUTD and he has been really healthy since starting on this food. An added bonus is that he loves the taste as do my other two cats.
Ordered these to fit in mr snugs kennels, perfect fit and cats rarely off of them. Pet express delivered within 4 days (ordered on a bank hol) very satisfied with excellent purchases and service and will be buying from pet express again in the future.
Excellent service from the store who delivered within 3 days of ordering. The carrier arrived as promised so no waiting in. The Cat flap works a treat without, as with some flaps, making too much noise. Fitted over the existing rather large hole, easy to fit and programme. Now we have to programme (train) the cat!!!
great product for my pond fish , and at a very good price as these fish eat so much !
all four dogs love the cows ears as a treat
one of the best dried dog foods available
Very happy with this item, (my Canary loves it) and also with this seller, good customer care service A*****
Happy with purchase and delivery thank you
Great Product and great service,, so really good experience all round, five stars
I was very pleased with my purchase.It looked good value for money and decent leather. Not only does it look good but it is well made. I will certainly look to but another one when needed.
I am very happy with this product and the service received.
Big double storey cage ok for up to 3 guinea pigs but beware it is big!
I have 4 guinea pigs of different ages and they all love this food. I have tried other brands of food but they often left pieces they didnt like. The minute I put this food in they're bowls they squeak with delight and happily munch away. Would recommend this to any guinea owner and so would my happy squeakers.
I am very happy with the product and service I received. I searched high and low for this replacement piece, therefore I am very pleased to have found this store, and will be a very happy future shopper.
