As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 10949 customers
perfect product
16th September 2012

got this tank for my baby snails great size, easy to clean and to view the animals, vary well packaged and arrived on time

boo
Not worth the money
14th September 2012

Really disappointed with this item for the price! Cheap plastic and very lightweight, so moves very easily even with food water in, would be better if was even weighted! Would never buy this product again! Wish I would have paid more and bought a cast iron one!!!! So over priced not worth it would not recommend!

Anonymous
So Easy and Quick to install!
11th September 2012

It was installed in 5 minutes and within another the 2 cats had approached it and been programmed in to the memory. No problems since after the initial trepidation of a new flap had been overcome by my 2 scaredy cats! This should now stop neighbours cats invading the house in the middle of the night...peace at last!

Sam H.
Great cat pan
10th September 2012

I have five cats one who loves to dig the litter out of the dirt box but this has foiled her, I also have one that likes to check I have changed the litter he has also been stopped from getting litter all over my floor great product if you are frustrated by cats making a mess outside of the box this works, I only get a little bit of litter on my carpets because its caught in there paws I can forgive that.

reddevil58
Great Product
10th September 2012

I ordered this as a replacement lamp and I am happy to report it arrived promptly and was well packaged preventing any damage. I will definitely be purchasing more products throught this site!

jgmax84
Great service
09th September 2012

This is the second time I have ordered from Pet Express and it certainly won't be the last. What is there to complain about? Absolutely nothing!

Anonymous
Oh if I must!
07th September 2012

Our two lads would far prefer us to just hand them the treats..... even if they have to do 'pretty please' for them! They do persevere with this toy but the pained expressions are priceless! It was worth buying it just to see them! They also thought the box was great. Our old lady cat flatly refuses to go anywhere near the toy though and has decided she'd rather she never had a treat again before she'll lower herself to sticking her paw in this contraption. She wins and gets her treats the old fashioned way! Well, she is 16 and had a bad time before I had her so she deserves to be spoilt! :)

Anne J
Lasts forever
07th September 2012

My little old lady cat doesn't like using our outside toilet these days, it's either too cold, too wet or too hot to dig! This stuff lasts her for ages and blocks urine smells. She's not so good at covering the other business so I can't say if it blocks those smells as one of us usually cleans up pretty quickly!

Anne J
Errr What are we supposed to do with it? :)
07th September 2012

None of my 3 cats find this toy interesting. They all prefer the box it came in! Pet Express delivered quickly though and the box arrived in perfect condition. However it's now chewed and in a very poor state! :)

Anne J
Quickly bored!
07th September 2012

I bought this for my youngest cat but it's my middle cat that likes it best. However both cats soon get bored with it and my old lady isn't interested at all!

Anne J
Ok
07th September 2012

It's not as good as I thought it would be. Even though it's elastic the fit could be better and my kitten wriggled out of it whilst getting him used to it!

Anne J
Excellent
07th September 2012

I have a cat with FLUTD and he has been really healthy since starting on this food. An added bonus is that he loves the taste as do my other two cats.

Anne J
Excellent
06th September 2012

Great service and detailed delivery updates

Anonymous
cats very pampered now
05th September 2012

Ordered these to fit in mr snugs kennels, perfect fit and cats rarely off of them. Pet express delivered within 4 days (ordered on a bank hol) very satisfied with excellent purchases and service and will be buying from pet express again in the future.

pampered cats
Does exactly what it says
04th September 2012

Excellent service from the store who delivered within 3 days of ordering. The carrier arrived as promised so no waiting in. The Cat flap works a treat without, as with some flaps, making too much noise. Fitted over the existing rather large hole, easy to fit and programme. Now we have to programme (train) the cat!!!

Dennis
Willow Spiral
02nd September 2012

My rabbit loves that toy

Kamil
webbox koi food
30th August 2012

great product for my pond fish , and at a very good price as these fish eat so much !

Anonymous
Hollings cows ears
28th August 2012

all four dogs love the cows ears as a treat

Anonymous
Arden Grange
28th August 2012

one of the best dried dog foods available

Anonymous
Fun at the fair millet perch
27th August 2012

Very happy with this item, (my Canary loves it) and also with this seller, good customer care service A*****

katyjune
Clear feeders
27th August 2012

Happy with purchase and delivery thank you

katyjune
great product
27th August 2012

Great Product and great service,, so really good experience all round, five stars

Jon p.h
leather collar
23rd August 2012

I was very pleased with my purchase.It looked good value for money and decent leather. Not only does it look good but it is well made. I will certainly look to but another one when needed.

Anonymous
Very happy
22nd August 2012

I am very happy with this product and the service received.

sandrobe@talktalk.net
Plenty of Room
21st August 2012

Big double storey cage ok for up to 3 guinea pigs but beware it is big!

Anonymous
Guinea Heaven
21st August 2012

I have 4 guinea pigs of different ages and they all love this food. I have tried other brands of food but they often left pieces they didnt like. The minute I put this food in they're bowls they squeak with delight and happily munch away. Would recommend this to any guinea owner and so would my happy squeakers.

Brillo84
Hamster cage spare parts
17th August 2012

I am very happy with the product and service I received. I searched high and low for this replacement piece, therefore I am very pleased to have found this store, and will be a very happy future shopper.

Anonymous
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