As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Perfect my bird loves it. No difficulty with the company. Very quick delivery. Product packaging excellent. Would recommend and use again.
I got the feeder in 3 days and it was very well packed. The one i used before, use to make cage more dirty and algae use to develop in the water dispenser. During weekend i use to keep extra water dispenser. But with this new fountain feeder...ooh its so much ease. I will definitely return for more pet products to buy. thanks..
I got product in 3 days. It was very well packed. An what, I had truly free weekend with Weekend Cage feeder installed in by bird cage :). Seems birds are also happy. Cage looks more clean also.
Hi I'm so glad I came across your website. My 9 year old westie just loves this toy. I first bought it for her when she was very young and it is the only thing she has constantly played with. She has had umpteen of them over the years, but the shop I bought them from has gone out of business, and I was getting desperate. She has 3 of them on the go at the moment, one with 4 legs, one with 5 and the newest one I gave her last October to take on holiday still has the 6 legs. I have put your site in my favourite column and just hope you don't run out of them. Many thanks Margaret Schofield
Excellent product, and good value for money at this discounted price.Our West Highland White terrier loves his new bed. It's legs lift the bed off the floor, keeping the sleeping area warm in winter, and we feel sure it will also keep it cooler in summer.Great padded cushions, easily removed for washing etc. Looking forward to many years usage. Mrs acquiJacqui Brereton.
These are vey popular with my whippets along with the beef flavour ones. I tend to give them one when I'm going out for an hour, so they know I'm leaving them - but they don't really care. Very good value, and more interesting than the usual treats
Along with the chocolate mice, these are my whippets favourite treats. They know which cupboard they are kept in, and mount a vigil when (in their opinion) it's treat time.
My whippets absolutely love these chocolate mice. They have one each after their dinner in the evening and won't let me forget. I'm happy because I know these are 'safe' chocolates. This is one of the few companies that sell these chocs so I hope they never run out.
Product really for small dog bowls, please include sizing on your website.
Our dog Willow loves Arden Grange and your pricing is very competitive. Thanks
We have a large breed dog who was raised on Pro Plan but didn't seem very interested in his food and was not putting on any weight. Since starting him on Symply his appetite has picked up and he now looks forward to his dinner!
I have received my litter scoops, and immediately put them into use. Brilliant service.
I got this product as I used it before and was extremely satisfied. It has a very nice light and my plants seem very happy with it too
I used this type of filter 15 years ago when I was a kid. I donated my aquarium to my cousin who's still using the same filter and loves it. I've been using Fluval U2's in my current tank and was very unhappy with them so I remembered my cousin saying his still works great so I ordered one. The tank has never been cleaner and the fish seem infinitely happier
A Little awkward to set up, each time put together as per instructions the lid would not fit properly, in the end built it the opposite way around, which seemed a lot easier, except when trying to get the tiers in, but did it in the end. Sometimes the bended sections slip out of line & have to be coaxed back into place.
I have used this excellent cat litter for a while. It clumps very well and doesn not smell at all. I received the delivery within 3 days of purchase which was also excellent
Fantastic product with lots of levels and vertical space without taking too much floor space.
bought it for my bearded dragon, he looks lost in it! its so big! I totally under estimated the size of it, could easily fit two adult beardies in it no problem! Did take me 2 hours to assemble though which was a hard task! maybe if it didn't get delivered at 8am though, totally happy with the product though 5*.
the coat fir my dog arrived very fast and keeps my dog nice and warm in this cold weather
Had my house very well packed and derlived on time my 5 babies are so happy
Very pleased with the way it sits on my dogs neck,no more tangled hair in the collar.would recommend it ,my dog is a cocker spaniel so she rolls etc,and it doesn't get in her way
A fantastic product makes cleaning the cage easy saves back ache bending down into the cage also stops little fingers from opening the cage doors
Our 9 year old rescued arthritic chocolate labrador is very difficult to walk and if he decides he doesn't want to go any further he either sits down or lays down. We have tried various collars but he manages to slip them off and then we have no control over him at all which is dangerous as he has no road sense and is inclined to go for other dogs. We have been dog owners for many years and while I do not like choke chains, this one is big enough and comfortable for him, whilst giving us the control we need. Have been looking for one big enough for him for ages and it looks great too.
Ordered 2 12 kg bags and they came 2 days later :) I wasn't in and the delivery guy rang me to see if I wanted it dropping anywhere else so he went to my Mums (only down the road) saved me going to the post office to pick it up so was very grateful. We also got a free toy with purchase which my boxer absolutely loves! First time I have ordered from this site so was wary but gave it a go as it was quite a bit cheaper than everywhere else. Will defo order again from here. Thank you.
good service good price quick delivery
Strong,well made pet carrier.Flip top lid much easier to use than the more usual gate type. Very well packed and quickly dispatched. Thanks Pet Express.
This product was ordered and delivered within two days and the product is first class. The dogs were delighted with the food and particularly their Xmas stocking treats. Many thanks. Have since re-ordered.
