As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
This cat bed is great for my cat. The last bed I had my cat destroyed and made an extra hole in the back and with this she don't need to as it has extra holes. It arrived quickly and is good value for money and quality is good.
Very pleased, excellent service, staff very helpful , polite and efficient too, will use this company again, dog very pleased which is the most important issue. Thank you
Very well described so I have been delighted with the product. I have used the coop cup as a feed bowl for a couple of hens with a penchant for upsetting their feeders. So far they have not managed to defeat this bowl as its safely bolted to the side of their coo.p
just perfect. got it for my dogs birthday and am impressed with it.
Bowls OK, but 1 of 4 ordered arrived cracked & 1 was different pattern to others. Got refund for damaged bowl after contacting PayPal, but no credit given for extra postage paid for this item. Could not be bothered to dispute small amount, but will not be buying from Pet Express again
Great service, fast delivery. Thank you for the free gift
Since using the Arden Grange product I find that my dogs no longer have spells of loose bowels. Also, the dogs definitely enjoy their meals more than they did with other brands. If your dog(s) has sensitive digestion I can thoroughly recommend this brand.
I was very impressed with the whole processing of my order from start to finish. I was kept up to date with each stage of delivery and it arrived on time. The product was of a very high standard and I would certainly be using The Pet Express.co.uk again.
good buy will be back again
del. was quick and products packed well. If prices are low will purchase again.
packed well and delivery was quick. If you keep prices down will not hesitate to shop again.
We have bought the product before from other online suppliers but this was great - product delivered next day (ahead of the 48 hour delivery schedule) and was a good price
Thank you for the delivery of above item. Was very pleased with it. Lighter than the flexi compact 3 we have so easier to hold and still strong enough for our 30 kilo dog. Excellent service from Pet Express. Will certainly use again. Thanks.
I find this boot excellent for my dogs heavily bandaged foot, because it has laces you can adjust it to the width you need, such a shame they didnt send this boot but a different one with no invoice or return slip. Product excellent service poor
I find the part which goes over the back is a bit loose-the velcro section needs to cover more of straps. This would cover for overweight dogs but be ideal for my PBGV who is elderly but not fat. Rest of product is good and seemd tobe comfortable for him when walking.
Good quality lead, good value for money, delivery was quick.
Nice product, exactly as advertised,lowest price i could find, ordered one afternoon delivered by 9am next morning, could not be better.
Absolutely perfect! My cat loves these toys and they were delivered really quickly. My only comment would be that on the parcel my name left off so the postman struggled to deliver it. This was only an issue for me because I had it delivered to my work address! Other than that, no complaints!
Bought these initially from pet stores but no longer stock them so was delighted to find them online. Both my dogs are obsessed with them but unfortunately one of them gets so excited that she bites the squeakers so hard and bursts them that is why I ordered five. If we go out or anyone comes to the house they both drag their squeaky to greet everyone, so hope that these never go out of stock as they absolutely love them and even drag them into their beds at night!
Most cat toys we have found to be a complete waste of money - we always reverted to cardboard boxes and string. This toy is the exception - 3 months after purchase we and our cat still love it, we play indoors and in the garden with the cat doing most of the running this time rather than us doing the running around and the cat sitting watching!!lots and lots of fun.
Thought these might get them more giddy but they weren't particularly interested?
These are not too difficult to chew so good for older jaws and teeth.
Both our dogs empty their bowl every time. Our Labrador has a sensitive stomach but this food causes him no problems.
bird box is ok but not great the side sections that slide in and out dont fit as i had to trim them to size.and the perch is to small for the hole i had to drill new hole to fit.nothing to hold it to cage.all in all soso.
I found this such a good price for 2 x 15kg bags of this premium food. The bags were packaged well in cardboard. They came with a free gift of a chew toy which was an added extra and the service was really good. I was kept up to date at each stage of the process with an email and they arrived really quickly. I would definitely use this company again.
Great quality puppy food which shows in the excellent condition of our 6 month old black Labrador.
