As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Speedy delivery, decent price, and product with approx 4 months remaining of 'best before' date
This product was delivered very quickly and is enjoyed so much by the dog that she pushes her dish all around the room asking for more!
Have been feeding my dog this product since getting her from the Dogs Home. There's never any waste and she's never had any dietary issues from eating it. As for obtaining it from PetExpress, the service has always been 1st class, very prompt and extremely reliable. I've yet to find anyone beat them on price. For as long as I have my dog, PetExpress & I will be doing business.
i have two cats who are both addicted to these cat biscuits and was was very pleased to find them in your online shop,service was really good and they were only one day late on delivery time thank you so much.
When our two Westies aged 7 and 6 years developed a skin allergy last November and found out that the ingredients of their food had changed (cost cutting), we changed their diet on our Vet's advice. Arden Grange has had such fantastic results we also bought their treats as well. Our dogs now only eat Arden Grange products and their skin is now perfect and their coats are beautiful. They also have more energy and seem happier in themeselves.
Our two Westies aged 7 and 6 years developed a skin allergy last November. Never having had a problem before we can only put it down to a change of ingredients in their usual food. With our Vet's advice we put them on Arden Grange and have had amazing and fantastic results with it. Their skin is now perfect and you would never know there had been a problem. It might be more expensive but as the saying goes "you get what you pay for". We will be keeping them on the salmon and rice as fish is better for those that have a skin allergy.
I was delighted to find this product on sale as the product I used to buy has been changed and my cat does not like it. Delivery was fast and the goods were well packaged. My cat is delighted with her new scratching box which she used as soon as it was put on the floor. I was also impressed with the price. My only criticism is that it comes with cat nip but as the box is reversible it falls through the holes which is messy. However we have covered one side with brown paper to overcome this.
Everything was excellent about the service from Pet Express but the courier ignored my instructions and left the food on my doorstep instead of in the shed which was a stone's throw away. Luckily it didn't rain.
all 3of my pigs love this. Pet express excellent price making it good value as well and to top it all ordered mid morning received next day on standard postage thanks
First purchase through Pet Express. Current supplier was out of stock and Pet Express had stock available and cheaper than previous supplier. Delivery was included and Item arrived in 2 days! Highly pleased and will come back for more. Many thanks to the Pet Express Team Ron Buckinghamshire
Good quality and nice size where ever I choose to use it for my cat. I bought this to keep her cosey and it loks like it will certainly do the job. Its nice and thick.
Great length and good quality/colour
My weimaraner loves this, coats looks great and no tummy problems would recommend. Great price and speedy delivery!
have been using this food for 3 years and this was my first on-line order
I'm always wary of trying something new as a cat will like what he wants to, and not necessarily what you think he'll like. This was a hit straight away and he hasn't scratched his favourite chair since. It's such a simple idea but he loves it. It can be a little messy, especially with the catnip as it drops straight through, but if you have a pet you can expect to clean up a little bit more. Love it! It's inexpensive, "green" and most of all, he likes it too.
Great fun for our dog, colour stands out so easy to find when we get a bit over enthusiastic.
Item was well packaged, and my dog really likes this food.
The ordering process was very easy and was kept informed of each stage of the order, from processing the payment to when the delivery was expected. Highly recommended for efficiency and great value.
Items as described, very good communication, quick delivery, would recommend
Changed over to canagan from purina puppy food when my dog was 13 weeks old. Couldn't believe the difference it made to his behavior and his skin. His dandruff has all gone and he has a beautiful rich shiny coat. I feel much happier knowing my dog is getting a much purer and healthier diet.
great very quick delivery
My puppy loves this food, i mix it with some natural meat aswell, he never gets bored with it and eats it in a flash! barking heads a very good food, the ingreadiants in this food are good quality! you can tell he is on a good quality food as he is looks much more healthier then the other puppies in his litter! i am a big believer in 'you are what you eat' so i have the same attitude for ym dog! only the best! highly recommened!
Great
This is an excellent product, have tried so many different head collars, halti's and harnesses on my lab but she just pulled through them all, this harness actually works and I can enjoy my walks with her on the lead as well as off lead. Liked it so much I have bought two! Highly recommend!
This lead is a good thickness for a strong lab like mine, it is a bit rigid but being leather will probably soften up in time.
I ordered this to take with us in our canpervan - the other ball thrower is too big and cumbersome - this one is a handy size and just as good.
