As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Order was very efficiently dealt with -no problems at all and delivered earlier than expected
If you are looking for a top quality dog food that satisfies a very sensitive digestion, you can't go wrong with this product.
item was out of date 1/1/2013 but as i couldn't get it anywhere else i am still happy to get it. Fast service, well wrapped, thanks
Good and quick service,reasonable prices on line.
With a speedy delivery service and a high quality product me and my partner are extremely happy customers
Purchased this for wayward cat who we have just acquired, who won't come in the house. He hasn't been in it yet, but I feel a lot happier knowing that he has a warm and cozy bed if he chooses to use it... which he may do as the weather gets worse.
I always look for the best price on Arden Grange and always buy it from Pet Express, they give the best price with very quick delivery, plus the added bonus of a free gift. Extremely happy with the price, packaging and delivery.
great collar, looks expensive and well made. the only negative is that it looks more green with blue check.
Really pleased with the outside cat kennel. Sturdy and not too big. My cat loves it. However, be warned ......... the delivery people used by this company delivered my cat kennel at 6am !! In itself that would have been fine, but instead of just leaving it quietly in the porch as I had requested, they nearly brought the house down by knocking LOUDLY at 6am to announce its arrival. My dog went mad at the intrusion so early, woke my neighbours and frightened the life out of me.
The kennel arrived in the time-scale advised, was received in good condition and JT was curious enough to stick his head inside for a look as I unpacked it. It was installed in his sleeping spot in the garden in no time and properly inspected and used later that day.It has kept him dry and comfortable during the recent colder,rainy days and I havn't noticed condensation inside it. I am however going to look for a cat flap for it as next doors cat has decided that he likes the kennel too. Thank you for a product well suited and made for its purpose.
I was a bit disappointed with the delivery time and also the cost for delivery i do feel it was a bit excessive however the product is good, my dogs love it.
Very impressed with this food and would recommend it. Dogs have clean bowls.
Good service fast delivery well packaged will use pet express again
Thanks for your really quick delivery and sending in 2 parcels. As I am an oap they are really heavy(30+ kilos)for me to carry. The product is the best one I have found for my labrador/bull mastiff bitch. She can't wait for me to put it down for her to gobble up. Excellence all round.
Having bought a dwarf hamster last year for my daughter, nowhere seems to sell toys, food etc for such a small animal. Thankfully I found the food here and it is the only thing he seems to like to eat as other hamster food is simply to big. Excellent value for money.
My dog loves this food and doesn't think twice about eating it which she did with her previous food. Also, I don't need to give her as much so it's not much more expensive.
Love this grain free option as we have a dog with sensitivity issues, as soon as it's opened all tails start wagging, without exception all 7 dogs love it. I love it as it is full of quality ingredients, just what a healthy dog needs. Also 5 stars for Pet Express for the service I received, thank you
My cockapoo has become very fussy with her food. This was recommended and has been a great success, empty dog bowl now.
Freddie, our 7 year old golden retriever, has had extremely bad arthritis in his right elbow since a fall aged 6 months. He had an elbow arthroscopy three years ago, but the arthritis was much worse a year later. He limped a lot and was obviously in considerable pain, however, the vet recommended we simply manage his pain with Carprieve. I've tried and discarded several joint supplements and this one actually seems to be working. Freddie is happier and far less limpy even after a good walk. Just bought 2 more bottles. Highly recommended.
This is an excellent product at the best price I can find. Delivery is extremely efficient after ordering.
First time i have used this website or this product. The website was very easy to navigate and allowed my search to be narrowed down to specifics. The product was sold as a bundle and not as individual bags. Although this is not an issue it did have an impact on cashflow but easily rectified as i am now sorted for three months. Courier delivered the items within the expected timescales. box weighed a tonne! My dog loves this food but i made the big mistake of not slowly introducing it. She suffers with allergies although these haven't been boiled down to specifics. Buying hypoallergenic food was a good option but i thought introducing this as a 100% replacement was the right idea. Erm no. Loose stools and a lot of cleaning up. Entirely my fault and not the food or the dog. All is well now and she destroys each bowl full. Stools are back to normal. Too early to comment on the allergens effect. Would recommend this brand to others. I look forward to purchasing again via this site. Seriously, no complaints if you don't include the invalid courier tracking number....small fry when you consider the positives.
I would highly recommend Pets Express for their cheap food buying in bulk and excellant service. I will definately be keeping my bulk buy order with them!
I was just about to get guinea pigs for the first time and wasn't quite sure what I need to buy. This was excellent to set me off and help me to prepare a nice home for our guinea pigs.
This food is excellent and my 7 month old Labrador thrives on it. He's happy, health and has a beautiful coat.
This is the first time that I have used "Pet Express," and I was really impressed by the wide range of products, the competitive prices and the ease of ordering on line. Delivery was prompt and efficient, and I was kept informed as to when to expect it. I shall certainly continue to order all my pets' needs from this excellent service.
What an easy way to buy your dog food delivered to your door. Mostly it is delivered the next day, with no quibble.
