As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great website and easy ordering
Great thanks
It come on Monday not Friday
The kennel has really helped a homeless cat have somewhere safe to go to at night, while the surprise toy has become a perfect addition to my own cats toy collection
Great service
Really excellent bottle keeps water cool and the cap is brilliant negating the need to carry a bowl.
Have purchased 3 over several years. Cannot fault them.
Slight delay with delivery due to supplier issues but customer service were excellent and my order was sent out within 24 hours of contacting them
Good price for my dog food, best I found. I will order again.
Our schnauzers have always loved this dog food .
Great service and product
Great products and service the only hypo allergenic food my cat actually like and its made in the UK
Such a massive thankyou to Simon, after the wrong item sent, I contacted The Pet Express and with no qualms and th utmost understanding Simon immediately rectified the matter and so very kindly replaced the order with the correct items Thankyou Simon and thankyou The Pet Express
Process from start to finish was easy. Fast delivery too. Thanks.
Great experience
Perfect 🤩🤩 cat loves it, no leaks, great for all weather conditions
Very happy with the service from ordering to delivery of my items, thank you 😊
Kept up to date with progress of order and time of delivery
Excellent service as usual.
Prompt delivery. Excellent product. Dog loves them.
Good service
Great place to shop for your pets. Huge range of products and reasonably priced. Great customer service and my order was delivered quickly, even came with a free gift.
All good…. They fit in the ball launcher & now the nights are drawing in the mutt can see & chase them in the dark
Order arrived on time. Mystery gift enclosed..not opened this yet but I know my cats go mad for these treats
Easy to navigate site. No hassle. Quick delivery. Would use again. I did think the self heating pad was very thin, but my cat likes it.
Good price, prompt delivery. No actual interaction with the supplier.
Speedy to respond. Quality product.
