As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Delivery within 25 hours - brilliant. Free frizbee enclosed too! Fed up with being dragged along the road called for trying this product. She doesn't like it and does try to get it off but improving each day. Nearly a pleasure to go out for a walk!
Better than expected. Really sturdy, offering excellent shelter with the covered entrance, and my cat took to it straight away. I bought the package that includes the self-heating mat which I think has encouraged him to use the kennel more. While he has a cat flap into the house and home luxuries at his disposal he is very much an outdoor cat. I've placed the kennel off the ground which suits the general preference of cats, to be elevated and away from 'predators'. The kennel was easy enough to lift, to do this. All in all a great product. If you want to make sure your cat has somewhere safe and warm to shelter then this product will give you peace of mind. The service from petexpress was excellent. Regular updates on delivery and the kennel arrived when they said it would.
My dogs love this food,they always eat it with much gusto,and its good value for money
Collar was received promptly and excellent quality
I was recommended this by my dog walker last year when bonfire night seemed to start early in the year and never ended! It certainly seemed to calm the dogs down, they love the taste too. I pour it over their dry food and they wolf it down.
The edible bunny tunnel arrived quickly and my bunnies are delighted with it. It's nice and crunchy so great for their teeth and stops them eating the furniture (they are house rabbits!). The only disappointing thing was that when the tunnel arrived it had split completely in half lengthwise so doesn't actually work as a tunnel. Apart from that, all good.
Needed transpprtation boxes for budgies , these were ideal. Delivered promptly, easy to make up. Slightly more flimsy that was expecting but did the job adequately. Able to use again so added bonus. Good product for the money.
Have been using this dog food for some years for our lurcher. Although it is a complete food, we mix it with a bit of cooked mince or other meat for variety and flavour. Many people comment on the glossy coat of our dog, which is short haired. When we occasionally run out of Wilson's dog meal and have to use something else, there is a noticeable disimprovement in the appearance of the dog's coat. Highly recommended. Could have been despatched more quickly by Pet Express.
Excellent service, quick and easy to use. I would recommend them to anyone.
I needed to replace an old collar of the same type and this one suited my dog perfectly as it allows me to see any changes to the neck area of my dog and allows air to freely circulate.
great price and turned up on time,what more can you ask for
This is perfect for all Herbivores when you can't get fresh grass. My pigs squeak for it - they Love it.
My Labradors love this frisbee the only problem is they argue over it say may have to get another thank you for the free gift
I always feed my 2 Labradors on Pero it is a very good food the delivery was very quick
This was my first order unfortunately I ordered all 3 varieties but only the beef was in stock. However I was very impressed at how quickly they contacted me with my options. Excellent service very quick delivery and text alert re delivery accurate and very useful. Would definitely recommend Pet Express to others and will be using them again. Thank you
My Dog can be on the fussy side about food but he loves these and he very often has one whilst on his walks. Its nice to know that he has a complete meal providing nutrients etc even if he hasn't had a regular meal. I find them very useful when going away as he is sensitive in new environments but will at least eat these until he has settled.
excellent product excellent delivery service very good price one happy cat
The bowls are perfect for spaniels, dishwasher proof and non slip. A very good product and quick delivery. Thanks
this was my first time shopping with pet express, experience was great, easy to order and delivery was fast, got a german shepherd who likes to pull , so needed a heavier chain incase the other lead i have gave in, excellent chain and great price for it, thanks for the easy shopping experience
Really very impressed with pet Express for excellent prices and service. Highly recommend the company.
Have ordered these twice now and the dog thoroughly enjoys them.
Never have any issues with this product. Service & Delivery is 1st class. The dog loves it. Been having it all her life (she's now 10).
I recently bought two of the smaller bowls for my cats, and they arrived very quickly and are just what I needed. Cannot fault Pet Express' service.
Very pleased with the collar for Basil my cocka spaniel...this is the 3rd Zeedog collar I have bought they are very good quality and lovely bright colours and design...delivery was excellent will shop with you again.
