As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The service was excellent, very quick and I received regular updates on when to expect delivery. I can't fault the product either, but unfortunately haven't managed to get the stray cat for whom I purchased it, to actually go in it yet. Will persevere with this one,
Our German shepherd was rescued as a young puppy. The kennels we rescued him from struggled to find food he liked and so we moved him back onto puppy food to entice him to eat. After 4months we moved him back to adult food. AATU wasn't the first brand we tried however other top end products were upsetting his tummy. Since he is highly sensitive to certain ingredients including chicken :( we decided to give AATU a go. As soon as we opened the bag he came bounding over excited to eat the contents (the first time he has ever responded to food in this way). We started changing him over and to our surprise we've never had a problem with his tummy since. His coat has never been so glossy, he has nice bright eyes, energy when needed and all together is a healthier happier dog. I can't rate AATU high enough! The only draw back is getting your dog used to a smaller amount of food. Because of its high nutrient content you feed less. As our German Shepherd is 43kg and 63inches in length we had to feed more to begin with and then reduce gradually to a 'normal' amount. I will say, it didn't put us off the brand.
I ordered these boxes, perfect for my needs, about lunchtime on Monday and they arrived by teatime on Tuesday . . .this during the last week before Christmas, was well above my expectations for this time of the year. Due to the good value speedy service, I would certainly recommend The Pet Express
Great item really good value for money and the dog loves it! Dispatched very quickly and delivered on time, well packaged wouldn't hesitate to recommend.
Excellent product extremely light and easy to wash.Can be folded down if needed for taking on holidays etc. And our cats love them which is the most important thing. Ordering and delivery very easy and very quick - First Class service
Sadly I have to say I have never had so much fun before in my entire life. The cats had a great time, I had a great time, it's the ideal Christmas present!
I have not tried these myself as they sound gross to my feeble human sensibilities, but my cats seem to love them more than they love bringing live mice and frogs into the house. You'll not be disappointed.
Used for the first time today and was easy to use. I would order again.
Great puppy pads , Smaller than I normally use , But overall great Quality, Well packaged, Fast delivery x
Fantastic value for money, Very fast delivery, Well packaged, Definitely using again x
Quality item, despatched quickly and included a nice soft toy as a bonus. Recommended and will use again â?º
This is another product that we have bought from the 'Nobby' brand and they have all been well made, good quality materials and absolutely fit for purpose.
Just what it said on the tin and at a very good price too, sadly one was broken on arrival, but excellent service I rang and another was immediately sent out (arrived the next day). Very quick deliveries x 2 and fantastic team on the phone, thank you! Will buy from here again :)
The Budgie liked it, but was sad there was no fruit stick that we ordered to go with it.
This item is brilliant for us to train our rescue dog... It gives enough length on the lead for the dog to feel he has more freedom.. It is very strong and flexible
This snuggle pup is a fab idea super soft decent size and brilliantly noticeable heartbeat I would happily snuggle with it myself
Great dog food. The best we have ever tried for our two Labradors. Why haven't we given them this sooner I don't know 5*
Very pleased with the coats. Seller very helpful prompt. Recommend the company.
Great add on but does require an amount of extra room outside the cage unless you buy additional funnels to allow the wheel to be brought closer to the cage. But overall great add, our robo dwarf hamsters seem to use it a lot so must be good, if only they could talk. And the extra space inside by removing the internal wheel is a bonus.
So pleased with this item. Will hopefully help my puppy settle in when he comes home in January. ordered on recommendation from the breeder.
It has six portholes, thus giving feeding stations for six birds at a time. I usually have some 20 fighting for spaces so have two of these seed feeders on the go. It was delivered speedily and adequately packaged in bubble wrap alone.
this seems to be more absorbant than plain paper shreddings although i do mix it with paper. my wee rat loves this bedding
I always use this food for my 2 labs it's great food & also great delivery