As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Website easy to use.Kept informed about order status. Pleased with product,which is well made and as described.
This is the second one of these leads I have had. They are well made and sturdy and the pattern is a bit different to other leads. I have the collar to match. Would recommend.
Very satisfied with the service, easy to order, well packed and arrived promptly.
Rather expensive but much better for your dog as it is more meat and less cereal
We started buying this due to one of our dogs starting to develop artritis and it does seem to help with her movement. I would have no issues in recommending this to anyone
Good bowl slowed her down alot I would recommend it for fast eating dogs
Very quickly delivered. It arrived the next day. Our cat is very timid and has always lived outside. He has taken a while to use the kennel but we have seen him occasionally in it which is good news for us. He doesn't like to stay/hide in any one place too often or for too long but now he does have another choice of hideaway. We hope he has the sense to use it if the weather is bad and we are out.
Have been looking for a good slip lead for my staffie for some time and wanted a KJK role works lead after reading good reviews. The lead is excellent, soft on the hands and Molly's neck but strong and light. Very competitive price and reasonable postage charges. Very easy website to navigate. Arrived within a couple of days and kept well informed of progress of order. Was great too find a local supplier and would use again. Thoroughly recommended.
Item received quickly and as expected. It is very quiet - the motor makes less noise then the bubbling of the water. Very happy
product as decribed well packaged came very quickly and seller even included two free balls for dog to play with thank you
No fuss with ordering this item, swans like too,good delivery time and came in time,would buy again from this company and also get this feed again.
Easy online ordering. Updates on stock & delivery. Fast response to email. Product as described. Would use site again
I have a pure bread Siberian Husky like with most pure breeds she has a few issues. - skin allergey related to gluten intollerence - She can be a very fussy eater - in the past very hyper when given sugary foods like bakers In the past I have tired everything from Bakers and pedigree to Arden grange but nothing worked. I switched to symply about 3 years ago and never looked back. She looks forward to meals and never itches. Seriously the BEST FOOD ON THE MARKET. if your dog has allergys try this FIRST
quick delivery, fit length wise is good although fitting straps could be a little longer overall good quality would recommend
What a beautiful little harness for puppy & do well made. Amazing value for money
Great item. Really good size as both my cats fit inside without aprovlem. Sturdy, looks nice and really good value for money.
I have been looking for some cat dishes and thought I had found what I was looking for with Pet Express.the size was stated as 13.5 cms. But this referred to the outer base measurement and they were therefore too small . I have several old cats who find this size of bowl too uncomfortable and prefer a wider dish. So unfortunately I had to return them .. They were delivered in reasonable time and were quite a good quality, but I had to pay the return cost which made it an expensive shop, despite no product in the end. I do expect free returns when I buy online and so will not use this website again. I cannot comment on refund as there has not been time.
I am extremely pleased with Pet Express. Very fast and efficient delivery. My Guinea pigs love this food. 10/10!!!!
This is the first time I have used this company ,and found that the price if there products is very good and free gift for our pet A1 Will use again Dave
Does everything as described on the tin.
We have a 15 year old cat that has moved to my front garden , he is happy and does not want to go home , the kennel we had for him was broken by the fox jumping on it looking for the scraps of cat food Charlie leaves , it's not a lot , so I looked for a new kennel for poor Charlie He flipped when I put it out for him and took the other kennel away , I think he thought I was kicking him out 2 hours later he was snoring away warm and dry and with all the bad weather that was a relief I am so pleased with the kennel I will be buying more for my cats
Mr snugs cat kennel is brilliant for cats who would rather be outside cat was a little disappointed when it arrived as there was no flap on the door way like I expected. Maybe for £59.99 you should include one.
Delivered quickly and loved by our cat. Great design. Has played with it constantly since Christmas day. Best cat Christmas present ever!
This cat house is a smashing all in one construction just right for the out door cat or in my case for my cat to use in the cupboard when it wants to hide.
