As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great food been looking for this brand for sometime.glad to have found it.easy transaction & delivery 1st class.will be a regular customer.shame about the extra delivery cost on orders over 30kg
An excellent quality item which both my dogs love.
Excellent service, prompt delivery
Large selection of products. Prompt delivery. Very pleased.
Good communication, great product swiftly delivered.
Was a little worried that my fussy dog might not like it as she is not keen on kibble ..but this is a soft kibble and she loves it . Pet Express site is easy to navigate , fast delivery and cheaper than a lot of other online companies, a win win
lots of choice so managed to get all the items I normally order off amazon, cheaper and together.
Great thanks
Brilliant service,arrives on time my 2 bichons loves the free gift always comes well wrapped fantastic
Good quality seed. Only on my finches love. Great service an delivery too.
Love the prices and fast delivery thank you
Ordered with this company as have been let down by another site where I never received our dogs food and little/no communication or refund. I would definitely recommend this site the pet express as my order was fulfilled quickly and if there had been a problem there is a telephone number where you can talk to someone and get it sorted out.
Decided to use this site as it has a telephone contact number. As I have recently found out the hard way, that is now a necessity for me when purchasing dog food online! Great selection of products and at good prices. Easy ordering process and the delivery was fast. DHL arrived as expected. Cannot fault experience. Thank you.
good price and products. i will use Paws again in the future.
The sticks are perfect for what i wanted they do well for my boa . Arrived later then was ment to nlbut thats ok was only 3 days longer then said would be
My little adopted cat comes in for his breakfast & snuggles but never wants to stay in very long. We have put his house in the outside porch with his blanket inside. He loves it! Gives him somewhere warm & cosy sheltered from the bad weather! One happy kitty = one happy Mummy! Would definitely recommend! Thank you 🐈⬛😻
Delivered on time.
Great service, Mr Snugs Katden had the liner fitted in by The Pet Express, which was a great help. my cat loves the Katden.
My dogs love them!
As described and delivered on time. The cat used it almost immediately and the insulated bedding seems very warm and cosy. If it was possible to raise the entrance slightly it would give better wind protection. Cat seems happy at the moment the test will come when the temperature drops.
Good company, so happy to have found someone that's not too far away who sells 3kg packs of Nature's Way. I always mix dog biscuits so my dog has different textures and smells. Each of the the free gifts have been big hits too.
Excellent service and product! Loved the doggie gift so did the puppy thank you!
Great products and service
Couldn’t ask for more
My Yorkie just loves the sticks
Everything I have had so far has been very good and with prompt service
Received delivery next day, very happy with the service
