As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My order arrived one day late but that could have been the fault of the Royal Mail!! I ordered 6 packets of Hedgehog Niblets but only received two packets but was reimbursed immediately.
Received product in time and as described, ideal for outdoor usage, just the job.
Service as good as ever. Good quality dog food which always arrives very quickly. As there wasn't the usual dog toy in the sack I assume they are no longer giving you free toys with every order?
5 stars says 'I love it', but we always feed it to the dog and I'm fairly sure that he likes it!
My dogs love this, good price and fast delivery
We have adopted a dog who was on this food when we got him. Have tried another but this seems to suit him best. Great service and quick delivery
Excellent quality, great size and price, very pleased.
Excellent quality, great size for the price, my parakeet loves the food.
Excellent quality, great price, my canary loves his food.
Excellent quality hay, lovely fresh smell to it, my Guinea pigs love it, good size packets and great price.
Great product my dogs really enjoying the biscuits and she can be quite fussy when it comes to food lol
Great product and great price and the bonus is I didn't have to carry them home as I bought 2 :)
Both my dogs love Symply dog food, I was so happy to find Pet Express supplied it at such a great price and with a free, reliable delivery service.
Saved me driving to nearest pet shop to buy this. A shame to wrap it in plastic though. Think environment please
My Dog was brought up on this and there is absolutely no reason to change. Okay it's not the cheapest dog food available but it works and my Dog wasn't the cheapest available either
As I couldn't get to pets corner which is the nearest stockist I noticed this site and would defo use again
One of my cats was frequently being sick on our usual, and not inexpensive, brand of biscuits. I had brought Orijen previously for an old man cat so I thought I’d give it a go and his sickness after eating biscuits has stopped. It is slightly more expensive than the previous brand bought but my boy is not regurgitating, nicer for him and nicer for me.
