As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The perfect size for our big dog.
Unfortunately delivered to billing address rather than delivering address otherwise all good
Not used before. Site easy to navigate, order arrived on time well packaged. Customer communication excellent
My order arrived one day late but that could have been the fault of the Royal Mail!! I ordered 6 packets of Hedgehog Niblets but only received two packets but was reimbursed immediately.
Received product in time and as described, ideal for outdoor usage, just the job.
Service as good as ever. Good quality dog food which always arrives very quickly. As there wasn't the usual dog toy in the sack I assume they are no longer giving you free toys with every order?
5 stars says 'I love it', but we always feed it to the dog and I'm fairly sure that he likes it!
My dogs love this, good price and fast delivery
We have adopted a dog who was on this food when we got him. Have tried another but this seems to suit him best. Great service and quick delivery
Excellent quality, great size and price, very pleased.
Excellent quality, great size for the price, my parakeet loves the food.
Excellent quality, great price, my canary loves his food.
Excellent quality hay, lovely fresh smell to it, my Guinea pigs love it, good size packets and great price.
Great product my dogs really enjoying the biscuits and she can be quite fussy when it comes to food lol
Great product and great price and the bonus is I didn't have to carry them home as I bought 2 :)
Both my dogs love Symply dog food, I was so happy to find Pet Express supplied it at such a great price and with a free, reliable delivery service.
Saved me driving to nearest pet shop to buy this. A shame to wrap it in plastic though. Think environment please