As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
This is the best clumping litter you can buy. It's a shame it's not stocked in more places.
Arrived very quickly. The only problem I have is that the edges are quite sharp and dig into your fingers. Other than that it's a very good product.
My mini Dachshund has had a Muddy Paws knitted jacket for the last 6 years - it still looks good but unsurprisingly it's worn underneath. It had to be a Muddy Paws replacement and I'm so glad to see that the high quality of the product has been maintained - it fits perfectly and looks really good - especially on a sausage! The Pet Express service was great with a 48 hour despatch from order so it arrived within 3 days of the click! Thank you - great service, great range to choose from and very good value.
Excellent harness for getting control of strong GSD who pulled like a train, without having to yank on his collar. Very efficient order and delivery service. Driver called on the day with a 1 hr time slot. Very good.
Took about a week for this to become my cat's warm and dry hidey-hole. She loves to tuck up, all you can see are her big blue eyes. Great construction, light and easy to clean.
Works well, didn't slow my greedy Labrador down as much as expected but that's Labradors for you. But great product and service
This Aatu dog food is fantastic natural food and I found pet express the best value with free delivery also.
Excellent quality, looks lovely on a thick necked dog(bulldog) really pleased
Brilliant product for minor ear problems when you don't want the expense of the vet X I've used this for my poodles and clears up smelling ears completely in 5days of continued use X a great price too
I'm very pleased with the cat kennel, it's very well made, I love the colour and it was delivered extremely fast. I'm waiting to see my cat go in, but it's early days. At least she has somewhere to go when she decides to stay out at night.
Very pleased with the collar on the whole. The only thing that's not great is the bell,bit quiet. 5 stars otherwise.
This seems to be a good quality product. However, my border terrier is terrified of it and I can't hold her still to use it. I've managed to do one claw in almost a week and it made the claw ragged. Good quality product it might well be, but in my case it seems like it could have been a waste of money nevertheless...
First time i have bought from "thepetexpress",the delivery was very fast,l bought the kannon for my wife she was complaining about her shoulder hurting from throwing a ball for her dog plus bending down to pick it up. But this k9 kannon has solved the problem it may not go as far as i can throw it but it does go as far or a bit further than the wife can throw it.and the dog gets more of a run because there is no shoulder pain. It may seem expensive but worth it to have my wife pain free. John (72)
I have used this litter for 14 years and on the odd occasion have tried other litters, none of them are a patch on this, and i always return to this litter very quickly. I have 3 cats, and a large covered litter box, i clean the box once a day, this litter clumps very well and removes all smells, so only the used litter is removed and replaced with fresh. This is heavy litter, and comes in 2 fragrances, Lavender and Baby Powder, i have used both, and you only smell the fragrance when you are moving the litter to clean it. I have seen other reviews on this litter over the years and think maybe it is not being used the way it is intended, when you first decide to change to this litter it is advisable to buy 2 bags because this litter needs to have approx 4 inches of depth in the box, so you will use a lot of the first bag the first time you use it, but once you have that depth you just replace the same amount that has been removed from cleaning the box, so it is very economical. My home NEVER has cat smells, this litter is worth every penny even though it is costlier than others. I love it, and so do my cats.
Great product at a good price. Will come back again
Great product at a good price. Will come back again
Great product at a good price. Will come back again
I have a British bulldog & tried many harness which all ways rub under arms This one was perfect leaving freedom of movement with no rubbing Moreover it's simple quick to put on Service quick & kept informed of deliver to the hour which is great for me Prices are reasonable
My dog loves this, never give her anything else, she had digestion problems when we took her in, but not since she's been on this.
Although expensive the quality of the product is top drawer. There is no waste as fussy eaters eat with vigour and lick the bowl round afterwards. My three pointers look fabulous even in the middle of winter they have a shinny coat.
