As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great value product and well worth the price really made a difference
My pooch loves it! Great ball love Kong products.
Our cat is just over a year old now and having kept him indoors for a few months when we first got him he was very keen to get out and explore the outdoors. As the months passed it became evident he was a lover of roaming around at night and sleeping in the day. So, my wife tasked me with finding an outdoor 'house' for our cat. Having read the reviews i opted for this item. We are absolutely over the moon with it. Sturdy, well made and waterproof it enables our cat who hates the rain to escape to the comfortable shelter it offers. Really happy to have purchased this, thankyou!
Will be ordering somemore shortly. GREAT PRODUCT.
Thanks again for excellent speedy and efficient service AND a another free toy for my cat is much appreciated.
The Pigeon food was as described and arrived in a sturdy box
Dog loves this food mixed with her dry food.
Great communication from start to finish
good quality food, my birds love it.
My hammy loves sitting in her coconut, that I actually bought her 2 of them in the end
Nice colourful touch to any cage, keeps hammy warm and clean
Fast no fuss delivery via courier
My dog is definitely one of the family, so I put a lot of research into his food when he first came home, and this was by far the best I’d found. Yes, there are cheaper foods about, but as the portions with this are smaller, this 12kg bag lasts us months, so I feel I do get value for money. Originally on the mixed meat and fish, I had to swap out for the fish only, as my pup has allergies to chicken. He absolutely loves this, so that’s good enough for me. Ordered this online as it was easier due to the current pandemic. Received it when there’s specified. We’ve been shopping with pet express since before the pup came home to us, such a welcoming and friendly group of people, that we’ll be shopping with them for years to come.
Great website, speedy delivery
My dog loves it
Came packaged well and didn't have to wait too long
This is a really strong toy, our dog is loving it. Hours of chewing time as well as a really bouncy throw toy. She loves it.
Very happy with the feeder and the whole purchase process. Good communication and fast service.
Really beautiful lead, stylish but practical. The brass loop to clip around your neck whilst the dog is off the lead was good too.
Super service, I ordered the wrong sized item and they were able to arrange a swap without any fuss at all. The free toy was an added bonus too!
Excellent Delivery
Jenson my tortoise loved this product and I would advice everyone to get some in for there tortoise in these unusual times good stuff Pet Express.
