As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I couldn't find the product on the supermarket shelves anymore, so was happy to find it online as it's one of my cat's favourites. The delivery was fast and the packaging... let's just say it took me at least 5 mn and a solid pair of scissors to get at the pouches! So yes, all good. I would happily have uploaded a 'fun picture' but just don't have the technology. Oh well.
My fist order a great service with this company Exellent service and delivery was fist class
My first order from the company and very impressed by the fast efficient service. Will use the company again.
As described, kept informed about delivery, received very well packaged, a perfect size for my garden and feathered friends. It is not easy to find a good quality bird table without a roof.
Fantastic item, I love it and I'm sure my cat will too (although right now he is sitting in the cardboard box it came in). Blends in well with the garden and is of good quality, light weight to move. Although smaller than expected, it is big enough for a large cat/small dog. Easy to wipe clean. Customer service was great, received helpful advice by polite team member. Delivery was next day, on time and hassle free.
I have ( had ) a very fussy eater a Border Terrier Cross now since finding Simply small dog he will eat every bit this was a year ago he is now 13 and still mad as a hatter!!! We have just got a 7 month old Pup as guess what it has to eat!!!
I have ( had ) a very fussy eater a Border Terrier Cross now since finding Simply small dog he will eat every bit this was a year ago he is now 13 and still mad as a hatter!!! We have just got a 7 month old Pup as guess what it has to eat!!!
I have used a cheaper pellet till a couple of months ago. am now ordering off of you and am very happy with the product and the service. Many thanks
The chews are nice and chunky good quality, dog loves them. This is my first order from Pet express, they arrived promptly,I will certainly use this company again.
My two puggles love these chews. It's the only natural chew that will last.
This was my first order, 2 large antler bars bought at a very good price and delivered in great time. I will be recommending you and will be using you again. Thank you for such a smooth easy transaction.
By far the quickest delivery I have ever had. Ordered lunchtime, received by 1.00 the next day. All packaged well, no damage. Brilliant service.
Good item , I bought for my 10 week old puppy but I think she is too young just now. Might be more suitable for when she is older.
Item arrived very quickly. It's well built and the green fits in well with our slightly wild garden. Our fat cat Toby fits into it no problem! Fantastic product
My dog would constantly bark in the garden at anything even flies, it was annoying me so much I had to keep getting him in and closing the backdoor. (Which I love to have open when I'm in the kitchen) so I went online, found loads of great reviews about this collar. I must admit, when it came I was a bit worried about using it, but it had to be done. Omg, I watched in anticipation and after just two barks, silence, WOW. So back door now open, dog in garden and he is still chasing flies etc and playing with his toys but without the barking. He does not associate the collar negatively when I put it on. I only put it on him for a few hours then I keep him collar free, I also don't have the collar too tight because the weight of the device on the collar keeps it in place. Brilliant device, safe, easy to use and would definitely recommend to anyone with the same problem.
This was my first order. I was delighted with the ease of ordering and the prompt delivery.
Item as described and fits well see picture (green ends). Well packaged, informative emails and speedy delivery. 10/10
the spray is just the one I was expected,it is perfect.
It's well worth the money I was very surprised the quality of the dog guard and easy to fit
This is good quality human grade dry dog food that my dog really loves with the added bonus of being a reasonable price.
This dog food is good qaulity , I've had trouble with my dog scratching a lot ,I've tried various brands ,but not found one that suited ,and one we could afford , when you buy on line ,it works out cheeper ,which is a massive help , my dogs scratching has reduce a lot ,the staff at sidwell street Exeter recommended this food to me and explain to give it a month before I would notice any difference with my dogs scathing , and yes around a month later a much better ,happier dog ,when I order it will normally take 48 hours for the item to be deliver after despatch ,so I make sure I'm home to receive the package , which was well pack in a large box ,and included a toy and treats for the dog ,who was very happy to receive his post that day , would recommend this dog food and buy on line v, works well , however the staff at the arks pet shops in Exeter are always happy to help
Excellent product, very good quality. We also got a free chew which went down very well! Very impressed with The Pet Express.
They like it, we like it. Easy to use, easy to clean. No waste.
We have a neighbour who's cat lives in our garden. She fell ill and has been in hospital for 2 months. We have been feeding Storm and hevis borderline ferrel. So we bought this cat house for the bad weather days. Heblikes it. Only addition I'd recommend is to run some copper tape around the entrance porch to keep the slugs out.
