As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 10949 customers
Munchies
02nd June 2017

Know these from elsewhere and the dog loves them. In this order they were OoS.

Ianc1961
AG Lamb & Rice
02nd June 2017

The dog has had this since day 1 and there's never any mess, any leftover or any dietary issues. Great product.

Ianc1961
Toy
01st June 2017

She loves it but the ball won't last long, they never do!

Srj1960
Good stuff
01st June 2017

My dog has had Symply food all her life she is now 5yrs

Srj1960
Brilliant outside option for cat both day and night!
31st May 2017

waterproof with porch type effect for the rain and sealed (insect and might proof). Cat was tempted in with a few 'dreamies' and hey has been here 50/50 at nighttime ever since guarding the patio doors outside! My wife complains cat is always out but I'd rather this than with the bugs under a tree or someone else's shed. Bought mattress as well - may upgrade in winter if still using. V good - prompt delivery too!

Richard_a_wood
early days - no reaction from cat yet!
31st May 2017

As yet the cat has paid it little attention but who knows?

Richard_a_wood
Lab Pero
31st May 2017

Great food for my 5 dogs.

Roybingham
excellent service
30th May 2017

fast delivery highly recommended excellent service

Uomiccia
The best
29th May 2017

This is the best dog food, keep trying others but always go back to this.

Djc
Puppy diarrhoea
26th May 2017

Ingredients seem adequate but my 15 week cockapoo puppy likes it but is suffering with diarrhoea

Davidpaulpress
Lovely home
26th May 2017

Perfect for little cat who has moved into our garden. Excellent liner for the winter and we love the overhang to protect from rain

Jackieeadiejag
Poppy loves them
25th May 2017

Arrived quickly and dog loves them ... job done ????

Alveston7
Great toy
25th May 2017

Great toy and it was an excellent free gift too.

Ec.davies
Excellent
25th May 2017

Our two Westie's love these treats and they are perfect being hypoallergenic.

Ec.davies
Quick delivery of quality product
25th May 2017

Fast delivery and a good price. Free delivery too

Katherine_pow5
good dhelter however when its hot weather the plastic heats to such a hi tem it burns to touch and its very hot inside the shelter
25th May 2017

unhappy that it was badly scratched when I received this as its not a cheap product. I thought It was used but was tod it was how it comes off the production line

Tracy.woodgate
Fell apart
23rd May 2017

My cat doesnt like cat nip so not able to give it to her. Thanks anyway

Sheila
Excellent service
23rd May 2017

Very pleased with item, although cat hasn't used it yet !

Sheila
Dogs love it
23rd May 2017

Dogs love it

Janstvr
Really slows eating down
22nd May 2017

Great for a greedy pug. Used for both wet and dry food.

Mandycheung1966
Well made
20th May 2017

Holds up well to vigorous play.

2we10s
Great raincoat
20th May 2017

Well made and sturdy. Will keep my dog dry in the rain, and she hates rain.

2we10s
Really good quality food no mess left birds love it.
20th May 2017

Recommended 100% well packaged too.

Michael.bastone
Great quality product
20th May 2017

Birds have taken it from the trees where I hung it and used it in their nests. Really pleased and a cheap price too.

Michael.bastone
Cat litter
20th May 2017

An excellent product and an excellent experience buying from the pet express. I will definitely purchase from them again

Molly
Looks good
20th May 2017

Exactly the sort of thing I was after, could be better if included food. Can't suggest any better packaging but when I opened it the cleaner spray was leaking and the ball toy was cracked. (I blame the delivery guy, box was labelled fragile & this way up, he tossed it over my low wall and carried it with arrow pointed left) haven't emailed about damaged items yet

Cade123uk
Response from The Pet Express on 02 Jun 2017 Hi, Sorry to hear that your products did not arrive in the condition we would expect, we will feed back to our courier. Please do get in touch about the damaged items and we'll see what we can do :-)
Looks good
20th May 2017

Haven't used yet, got in preparation

Cade123uk
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