As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The goods were very well packed, on time & at a very competitive price. Well done to all concerned.
Always good prompt service
Quick and no problem service
we look after a cat who has been abandoned by her owner. she is not very friendly which is why she lives outdoors. she has an outdoor kennel and to help her in the bad weather we purchased the cat kennel and liner which she loves. the service and delivery were excellent
Keeps Luna warm and dry and she looks pretty stylish too
Set up a 3 weekly subscription so I don't forget and it arrives promptly each time. My dog loves it too and looks for the free toy whenever a new pack arrives!
Set up a 3 weekly subscription so i do not forget to order my dog food - easy. My dog now looks for the free toy so she clearly likes the service too!
Does exactly what it says, keeps the feral cat we feed dry in the rain and she seems to love it.
Easy to use website and arrived on time
Watertight warm and snug ideal for when the weather is doing its worst and we are at work
Ideal product and the delivery and ordering process seamless
Our dog looks great in this. Excellent quality size perfect and fit is great value for money.
Lovely item and will definitely order again and recommend others to this item
Excellent products, good quality and priced reasonably well. Delivery very quick and packaged perfectly.
My 2 dogs love these treats. Great for their sensitive stomachs and skins.
Ordered and delivered on time. I received regular email updates on my order. I would definitely recommend The Pet Express.
I got it as had lots of stray cats in the garden. Ginger puss kept peering in the window with sad eyes so I look to getting it. He was in it with 10 mins of putting it up. The liner and mat keeps him warm. I probably won’t put the door on as it requires drilling and I don’t have a drill. It’s heavy and stable and great quality and keeps puss warm and dry. I would love more ?
Kept informed-listen to my requests
I keep treading on this because it’s never where I last saw it, a sure sign that it’s popular!
